12 Keys To Good Management
Take the next step in management by polishing specific techniques that will advance your work environment to the next level.
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$12.95
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A Guide to Being a Companion Homemaker: Roles and Responsibilities
This program describes the roles and responsibilities of the companion homemaker and teaches important professional, communication and social skills for success on the job.
Topics include the importance of people skills, ethics, integrity and professional behavior, ageism: what it is and how to avoid it, appearance and hygiene, cultural sensitiv
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$12.95
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A Guide to Being a Companion Homemaker: Safety and Housekeeping
This program teaches companion homemakers essential skills needed to provide safe care and good housekeeping services. Topics include safety in the home, companion safety, infection control, housecleaning routines and order of work, cleaning products, cleaning specific rooms, laundry--sorting, using the washing machine and dryer, reading clot
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$12.95
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A Manager's Role in Wellness
Manager’s play a key role in making a workplace wellness program a success. As a manager, you need to motivate your staff by setting a good example, providing the tools that they need to keep themselves on the right track, communicating your organization’s wellness messages, and helping to educate your staff on the latest wellness techniques.
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$19.95
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A Vital Part of Your Client's Wellbeing
Many elderly people have at least one medical condition, this course will explain how medications can help to control and/or prevent health problems to improve a person’s wellbeing as well as extending and enhancing the ability to live independently longer. The elderly take more medications than any other age group and are more likely to expe
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$12.95
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Access 2003
Access 2003 presents instruction for these commonly used tasks: Action and Crosstab Queries, Building Tables, Creating Forms, Creating Queries, Creating Reports, Data Entry and Navigation, Data Protection and Synchronization, Database Objects, Formatting Forms, Importing Data, Int
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$29.95
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Access 2003 Módulo 1
Access 2003 presents instruction for these commonly used tasks: Action and Crosstab Queries, Building Tables, Creating Forms, Creating Queries, Creating Reports, Data Entry and Navigation, Data Protection and Synchronization, Database Objects, Formatting Forms, Importing Data, Introducing Access, Joining Tables, Modifying Forms, Modifying Reports,
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$29.95
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Accident Investigation
This online accident investigation training course will teach the importance of accident investigation, how to talk to witnesses, what questions to ask when evaluating an accident scene, how to determine causal factors, and how to identify corrective actions. Accident investigation is not intended to place blame on anyone. This online training cour
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$19.95
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Accounting Basics
The topics covered in this course include: Business Goals, Chain of Command, Strategic Goals, Top Management, Middle Management, Frontline Management, Management Demands, Resources and Information, Management Financial, Physical Human Knowledge, Trading Information, Information Needs of Industry sectors, Manufacturing Retail, Rural Service, Non fin
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$29.85
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Acoso Sexual - Empleados
This online sexual harassment training course will teach Spanish speaking employees about sexual harassment in the hope that awareness will help lead to the prevention of such harassment. By the end of this session, employees will have learned to be able to recognize sexual harassment, differentiate between the two main kinds of harassment, underst
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$19.95
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Activities for Special People, Part 1
Making new friends, learning skills, and being involved in social activities are important parts of life for individuals with Alzheimer’s. Learn the benefits of involving your residents in activities that encourage them to be social and energetic as well as mentally and physically stimulated.
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$12.95
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Activities for Special People, Part 2 - Household Chores can be FUN
Designing activities for individuals with dementia can be challenging. This course gives examples and ideas for activities that work and involve residents, staff, and the community.
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$12.95
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ADA- What Supervisors Need to Know
This online employment course will help supervisors identify the purpose of the ADA, define "disability" correctly, make reasonable accommodations, handle job interviews and post-offer discussions properly, deal appropriately with leaves of absence and reinstatement, and avoid discrimination based on disability.
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$19.95
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Addiction and Recovery: Paradoxes of Transformational Change
This class explores Trauma Theory as a potential resolution for long-standing controversies between traditional mental health models of psychopathology and models of addiction pathology and recovery. It also examine the process of healthy development and transformational change for the addicted family in recovery.
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Credits: 7
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$90.00
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ADHD: Assessment of ADHD in Adulthood
This course discusses the diagnosis and treatment of ADHD in adults.
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Credits: 1
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$12.00
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ADHD: Diagnosis and Treatment
ADHD is one of the most common psychiatric disorders of childhood and adolescence. This course provides relevant information on diagnosis and treatment.
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Credits: 1
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$12.00
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ADHD: Diagnostic Criteria and Evaluation
This course reviews the DSM-IV diagnostic criteria for ADHD. The author presents procedures for conducting an ADHD evaluation.
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Credits: 1
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$12.00
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ADHD: Strength-Based Mental Health Counseling for Children with ADHD
The hyperactivity and impulsivity experienced by children who are diagnosed with ADHD can pose challenges for families, teachers, and mental health counselors. The authors present an integrative model of Adlerian play therapy and adventure-based counseling (ABC) that extends beyond traditional talk therapy, fosters a strength-based perspective, and
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Credits: 1
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$12.00
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Administracion del Tiempo y el Stress
The topics covered in this course include: Introduction, Characteristics for Attaining Success, Purpose,Curiosity, Determination, Risk-taking, Integrity and Balancing Work and Home Demands, What is Stress?, Sources of Stress, Being in the Wrong Job, Information Overload, Fear of Being Fired, Feelings of Powerlessness, Traumatic Events & Managing St
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$29.85
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Adolescent Girls: Development and Treatment Issues
Barbara Alexander, LCSW, BCD, interviews Elizabeth Lloyd Mayer, PhD, about the differences in male and female development in early adolescence, the kinds of pressure adolescent girls experience from their parents, and ways of helping girls discover their value. In the second interview Lynda Chassler, PhD, discusses the relationship of attachment pa
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Credits: 2
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$24.00
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Adolescent Substance Abuse Treatment
Dr. Howard Liddle, a nationally recognized family psychologist and Director of the University of Miami Center for Treatment Research on Adolescent Substance Abuse, discusses recent developments in adolescent substance abuse treatment. Topics include evidence-based treatments, trends in adolescent drug use, how to establish a therapeutic alliance wi
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Credits: 1
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$12.00
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Adolescents: Treating Difficult Adolescents
Two experts discuss how to work with difficult adolescents using solution-focused brief therapy and methods for treating aggressive adolescents. You can read the text of these interviews and/or access the audio to the interviews via your computer's MP3 player.
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Credits: 2
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$24.00
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Adoption for Clinicians
Although child therapists routinely see adopted and foster children in their clinical caseloads, they generally receive no specific training in graduate school to understand the unique interplay of biological & environmental factors which impact on these youngsters; nor do they receive training in the unique psychodynamics found in adopted & f
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Credits: 4
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$90.00
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Adult-Acquired Traumatic Brain Injury: Existential Implications and Clinical Considerations
Traumatic brain injury (TBI) can cause irreparable harm to individuals and have profound effects on families and communities. In addition to the physical and neurological effects, brain injury creates an intense boundary experience that forces clients to confront the existential givens of freedom, death, isolation, and meaninglessness. This program
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Credits: 1
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$12.00
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Adventure Therapy for Troubled Youth
This course provides an overview of adventure therapy; an interview with Michael A. Gass, PhD, Professor and Coordinator of the Outdoor Education Program at the University of New Hampshire; discussion of the adventure therapy process; and information on choosing a wilderness therapy program.
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Credits: 2
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$16.00
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Aerial Lift Safety
This online aerial lift safety training course focuses on teaching employees about aerial lift safety on the job. Aerial lifts are extremely useful pieces of equipment and are commonly used in many industries. But this equipment can be hazardous to both operators and employees working nearby unless proper precautions are taken by all employees whil
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$19.95
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Aging and Long Term Care: Older Adults and Mental Health
This program reviews normal developmental milestones of aging and highlights the adaptive capacities that enable many older people to change, cope with loss, and pursue productive and fulfilling activities. The program provides a guide to the diagnosis and treatment of mental disorders in older people, including various risk factors and psychosocia
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Credits: 3
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$36.00
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Alcohol Problems in Intimate Relationships: Identification and Intervention
This guide helps therapists and other health care professionals identify and treat individuals (or families) who currently are experiencing alcohol problems. The guide includes screening and assessment tools, brief intervention strategies, and treatment alternatives for longer term care.
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Credits: 6
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$75.00
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All About Nutrition
The quantity and quality of the food you eat everyday directly affects your health, energy level, and general well being. You need to eat the right foods, in the right amount, at the right time, to stay healthy and feel good. The information you learn today will help you eat more nutritious meals and snacks, which will help you live longer an
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$19.95
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Anger Management
Brad Barris, PhD, discusses treatment for anger management. He describes his theories of the causes of anger and presents Rational Emotive Behavior Therapy (REBT) as a model for treatment.
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Credits: 1
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$12.00
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Anger Management in Trauma Therapy
The treatment of anger in people exposed to trauma presents special challenges to therapists. This program discusses the importance of anger in trauma therapy, treatment resistance, precautions for personal safety, the stress inoculation approach to anger treatment, how to avoid hindering the client's ability to express or resolve anger, and recomm
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Credits: 1
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$12.00
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Animal Abuse and Youth Violence
This course describes psychiatric, psychological, and criminal research linking animal abuse to violence perpetrated by juveniles and adults. Particular attention is focused on the prevalence of cruelty to animals by children and adolescents and to the role of animal abuse as a symptom of conduct disorder.
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Credits: 2
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$24.00
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Anxiety Disorders: Diagnosis and Treatment
This course discusses the types of anxiety disorders, prevalence, etiology, risk factors, and treatment in adults and children.
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Credits: 2
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$24.00
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Anxiety in Patients with Cancer
This program presents an overview of anxiety in cancer patients and provides the description and etiology of adjustment disorder, panic disorder, phobias, OCD, PTSD, generalized anxiety disorder, and anxiety disorder. The course addresses treatment issues and post-treatment considerations.
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Credits: 1
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$12.00
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Arc Flash Safety
This online arc flash safety training course will teach employees the hazards and risks of working on or near energized electrical equipment. It will also discuss the procedures for preventing an arc flash accident, and how employees can protect themselves from the hazards of an arc flash while at work.
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$19.95
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Asbestos Awareness
This training session is designed for employees who may contact or work near asbestos containing material (known as ACM), asbestos-containing building material (known as ACBM), or presumed asbestos-containing material (known as PACM), but do not disturb it as part of their normal work activities.
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$19.95
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Assessing Suicide Risk in Children: Guidelines for Developmentally Appropriate Interviewing
This program reviews risk factors for childhood suicide and suicidal behavior, provides a commentary on current methods of assessing suicide risk in children, and discusses guidelines for conducting developmentally appropriate risk assessments with children and suggestions for consulting with caregivers.
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Credits: 1
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$12.00
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Assessments & Care Planning, Part 1
This course addresses the importance of regular assessments of individuals and how these assessments can help with care planning.
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$12.95
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Assessments & Care Planning, Part 2 - Documenting Care
Care planning is the next step that flows from the complete assessment or appraisal.
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$12.95
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Attachment Issues in Foster Children
Barbara Alexander, LCSW, BCD, president of On Good Authority, interviews Nancy Boyd Webb, DSW, who discusses the ramifications of grief and loss in children in foster care.
Dr. Webb is the author of 12 books and over 40 articles. Her book, Helping Bereaved Children, grew directly out of her early acclaimed book, Pla
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Credits: 1
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$12.00
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Attachment-Oriented Psychotherapy
Dr. David Wallin translates attachment theory and research into a framework that integrates key attachment principles with psychopathology, neuroscience, relational and intersubjective psychotherapeutic approaches, mentalization, and mindfulness. You can read the text of this interview and/or access the audio to the interview via your compute
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Credits: 1
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$12.00
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Attendance Management
Excessive absenteeism and lateness are serious problems that disrupt operations and negatively affect productivity, quality, and customer service. The objective of this online employment training course is to help managers and supervisors manage attendance effectively. At the end of the training session supervisors will be able to recognize the ser
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$19.95
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Autism Spectrum Disorders
Autism and Asperger’s Disorder are two of the five pervasive developmental disorders (PDD) found in the Diagnostic and Statistical Manual of Mental Disorders DSM-IV-TR (fourth edition). These disorders, more commonly referred to today as autism spectrum disorders (ASDs), are chara
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Credits: 4
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$48.00
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Back Safety
This online back safety training course will help employees and employers alike to understand how back injuries occur and how to prevent them. The course highlights proper lifting, load carrying, and unloading techniques and tips to help intelligent thinking about back safety at work. This back safety training course discusses one of the most commo
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$1.00
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Bad Boys: Sexual Addiction or Entitlement?
Sharon O-Hara, LMFT, C-SAT, explains the difference between the outrageous sexual behavior of some noted powerful politicians and celebrities and the desperate behavior and treatment of sexual addicts, whose brains are hijacked by the intensity of their own fantasies.
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Credits: 1
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$12.00
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Balancing Work and Home
Many Americans are struggling to juggle a full-time job while also caring for young children, aging parents, and other tasks on a daily basis. This training session will help you learn how to successfully balance all of your responsibilities.
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$19.95
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BDD: A Narrative Approach to Body Dysmorphic Disorder
This course discusses treatment issues related to body dysmorphic disorder and describes the application of narrative therapy to work with individuals diagnosed with this disorder. A case example is included.
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Credits: 1
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$12.00
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Be Positive: Going the Extra Mile
Being positive means finding reasons why things will work, instead of reasons why it won’t.
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$12.95
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Be Reliable: Following Through
Being courteous, polite and responsive isn’t the whole task. A key to great customer service is being reliable.
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$12.95
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Buy
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Be There: People Come First
Being available for clients is the first step in good customer service.
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$12.95
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Buy
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Becoming a Caregiver
This course covers the core values of caregiving, understanding the range of caregiver duties, the basics of client rights, and understanding other team members' roles.
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$12.95
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Bereavement among African Americans and Latino/a Americans
Mourning is the term for the culturally-informed practices through which grief is expressed. Although grief is a universal human experience, mourning varies greatly by culture and ethnic group. This material examines bereavement and mourning in African American and Latino/a American groups, discusses broader cultural issues related to assessment
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Credits: 1
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$12.00
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Bipolar Disorder and Alcoholism
This program explores the relationship between the bipolar disorder and alcoholism.
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Credits: 1
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$12.00
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Bipolar: A Review of Evidence-Based Therapeutic Interventions for Bipolar Disorder
Bipolar disorder is a complex disability that presents substantial challenges for diagnosis and treatment. A growing body of literature indicates that psychotherapeutic interventions benefit bipolar clients and have the potential to significantly improve their psychosocial functioning and decrease the substantial social costs of the illness. This p
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Credits: 1
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$12.00
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Bloodborne Pathogens - General
This online bloodborne pathogen safety training course will teach employees to identify bloodborne pathogens, or BBPs, that might be present in the workplace and understand how certain diseases are transmitted through blood. This course will teach employees to determine risk of exposure to bloodborne pathogens in the workplace and how to protect th
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$19.95
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Bloodborne Pathogens - Healthcare Workers
This online bloodborne pathogen safety training course will teach employees to identify bloodborne pathogens, or BBPs, that might be present in the workplace and understand how certain diseases are transmitted through blood. This course will teach employees to determine risk of exposure to bloodborne pathogens in the workplace and how to protect th
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$19.95
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Body Systems and the Aging Process
Understanding the aging process, how it affects the person and how the caregiver can help is the basis of this course. Systems discussed include cardiovascular, digestive, endocrine, muscular, nervous, skeletal, urinary and the senses.
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$12.95
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Borderline Personality Disorder
Three experts discuss various aspects of diagnosing and treating borderline personality disorder. Topics include brief treatment with borderline patients, borderline marriages, and the use of Dialectical Behavior Therapy (DBT) to treat borderline personality disorder.
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Credits: 3
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$36.00
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Brief CBT in the Treatment of Substance Abuse
This program examines behavioral and cognitive therapies and focuses specifically on the cognitive-behavioral model. The material discusses how to help clients recognize situations in which they are likely to use, find ways of avoiding those situations, and cope more effectively with situations, feelings, and behaviors related to their substance ab
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Credits: 4
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$48.00
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Brief Strategic / Interactional Therapies in the Treatment of Substance Abuse
Brief interventions and therapies, including solution-focused brief therapy, have become increasingly important modalities in the treatment of substance abuse. This program provides a discussion of the general theories that provide the basis for strategic / interactional therapies, information on when to use brief therapy with substance abuse clien
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Credits: 1
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$12.00
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Brief Strategic Family Therapy for Adolescent Drug Abuse
Topics include theoretical concepts of brief strategic family therapy, creating therapeutic relationships with families, diagnosing family system problems, orchestrating change, and how to engage resistant families.
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Credits: 5
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$60.00
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Business Communications
The topics covered in this course include: Definition and Purpose of Business Communication, Oral versus Written Communication, Communication Guidelines, Passive, Assertive, Aggressive, Non-Verbal Cues, Immediacy / Arousal / Dominance Communication Tips, Non-Verbal Communication, Body Language Cue - Engaged, Body Language Cue - Eager Body, Language
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$39.80
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Business Ethics - What Employees Need to Know
Ethical conduct by all employees is essential for a business to succeed and prosper. The main objective of this session is to create awareness of ethical issues in business and ensure that you always know the ethical course of action to take on the job. By the time this session is over, supervisors and managers should be able to recognize the impor
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$19.95
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Business Writing for Employees
The ability to write effectively is a skill every employee needs to possess. This online employment training course is designed to review important writing techniques that can help employees make the most of their business communications. At the end of this training session trainees will be able to identify the characteristics of good busines
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$19.95
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Caregiver Conduct: Regulations, Co-workers, and Families
Learn how to stay in compliance with the requirements of your state and local regulations, while you learn a positive teamwork approach with families and co-workers.
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$12.95
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Caregiver First Aid: Burns and Poisons
In this course you will learn the signs, symptoms, and treatments for clients who have suffered a burn or come in contact with a poison.
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$12.95
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Caregiver First Aid: Choking and Falls
In this course you will learn what you should do when one of your clients is choking or falls.
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$12.95
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Buy
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Caregiver First Aid: Heart Attack and Shock
In this course you will learn the signs and symptoms of a heart attack and shock and what you should do if one of your clients experiences this.
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$12.95
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Buy
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Caregiver First Aid: Other Sudden Emergencies
In this course you will learn about other emergencies your clients might experience and how to handle them.
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$12.95
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Buy
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Caregiver First Aid: Stroke and Wounds
In this course you will learn the signs, symptoms and treatment for clients who are experiencing or suffering from a stroke or wound.
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$12.95
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Caregiver Wellness
Providing care can be challenging and stressful at times. This program teaches caregivers practical solutions for reducing stress and cultivating wellness. Topics include: importance of maintaining wellness, acknowledging and defusing difficult emotions, goal setting and action plans for positive change, simple, effective exercises for relaxation a
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$12.95
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Caring for Someone with Early to Mid Stage Alzheimer's Disease
This program defines Alzheimer’s disease and its effects and teaches communication techniques that can bring a higher quality of life to the person who has Alzheimer’s and to the care provider. Topics include repetitive questions, doing chores, aggressive behavior, answering difficult questions and the use of language and other forms of communicati
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$12.95
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Caring for Someone with Mid to Late Stage Alzheimers Disease
This program focuses on the challenges and difficult topics that caregivers must address as the disease progresses. Topics include: changes that occur in mid to late stage, core principles in Alzheimer’s care, activities, tolerance levels, naps, repetitive calling out, sexuality and intimacy, pain management and incontinence and toileting.
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$12.95
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Case Management: Confronting Difficult Issues and Addressing Anger
Case managers are often called upon to confront difficult issues when working with clients, collaterals, and colleagues. The author provides tools to help the case manager explore differences and resolve possible conflicts, and she also offers strategies for disarming and managing anger.
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Credits: 1
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$12.00
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Case Management: The Mental Status Examination
Although a formal mental status examination (MSE) would be done by a physician or psychologist, case managers should be prepared to conduct an informal MSE in wh
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Credits: 1
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$12.00
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Change Management
The topics covered in this course include: Introduction What is Change Management?, Why Invest in Change Management?, Required Management Skills, Decision Making, Coalition Building, Achieving Action, Maintaining Momentum and Effort, Risk Planning and Evolution, Timescales, Change Roles, Sponsors-Agents-Advocates, Targets, Transition, Team Change,
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$29.85
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Child Custody: Assessment of Family Custody Issues Using Mental Health
This course provides (a) a description of custody-related mental health evaluations, (b) ethical considerations involved in the evaluation process, (c) recommendations for conducting mental health evaluations, and (d) a format for the written report.
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Credits: 1
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$12.00
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Childhood and Adolescent Anxiety Disorders
This course reviews diagnostic criteria for a wide variety of anxiety disorders in children and teens and describes the use of cognitive behavioral techniques for this population. The material includes interviews with Rachel Klein, PhD, and Cynthia Last, PhD.
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Credits: 3
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$24.00
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Childhood Sexuality: Discerning Healthy from Abnormal Sexual Behaviors
This course discusses normal and abnormal childhood sexual behaviors and examines factors that therapists should be aware of as contributing to children’s problematic sexual attitudes and behavior.
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Credits: 1
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$12.00
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Chronic Pain: Biological Understanding and Treatment
The authors discuss biopsychosocial factors related to chronic pain as a necessary foundation for understanding and helping clients who are in pain. They review familiar evidence-based counseling approaches including assessment considerations, use of psychotropic medications, cognitive-behavior
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Credits: 1
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$12.00
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Cierre/Etiquetado Empleado Autorizado
Esta sesión abarca el procedimiento de seguridad denominado "Cierre/etiquetado" requerido por la norma de la OSHA sobre Control de fuentes de energía peligrosa. Esto forma parte de su capacitación para convertirse en un "empleado autorizado", un empleado que mantiene o repara máquinas y equipos.
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$19.95
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Clientspeak: Patronizing Language
Everything from the tone to what words you use affects the people in your care, and this course identifies what type of speech can offend, and what type can positively affect the relationship between caregiver and client.
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$12.95
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Clinical Excellence: Interview with Scott Miller, PhD
Barbara Alexander, LCSW, BCD, president of On Good Authority, interviews Scott Miller, PhD, who talks about how “super shrinks” achieve superior performance. Dr. Miller outlines steps that therapists can take to determine their level of performance, develop a plan of deliberate practice to improve outcomes, set specific target behavior
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Credits: 1
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$12.00
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Coaching for Superior Employee Performance - Techniques for Supervisors
This online employment training course covers techniques managers and supervisors can use every day to coach employees to higher levels of performance, which means greater success for the entire organization. The purpose of this coaching training course is to teach managers and supervisors the basics of coaching and why it is an important part of y
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$19.95
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COBRA and HIPAA - What Supervisors Need to Know
This online employment training course teaches supervisors about two federal laws that regulate group health insurance plans—COBRA, the Consolidated Omnibus Budget Reconciliation Act of 1986, and HIPAA, the Health Insurance Portability and Accountability Act of 1996. This training course will teach managers and supervisors the basics they need to k
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$19.95
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Common Chronic Diseases
This course will help you understand common diseases affecting the elderly population, including Alzheimer's disease, COPD, cancer, CHF, diabetes, Parkinson's, stroke and more.
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$12.95
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Common Communicable Diseases
This course will help you understand common communicable diseases affecting the elderly population, including AIDS, colds, influenza, hepatitis, MRSA, pneumonia, TB and more.
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$12.95
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Buy
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Communicating with Others
This course will help you understand how to communicate with impaired clients, individuals with Alzheimer's or memory loss, agitated people and others in your work.
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$12.95
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Communication Skills
Communication is a process of creating shared understanding. This program describes the importance of positive communication and teaches effective methods for creating clear, respectful communication. Topics include: verbal and non-verbal communication, positive body language, active listening, asking open-ended questions, clarification, pacing, ob
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$12.95
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Compressed Gases
This presentation will identify compressed gases by the labels and discuss safe transport, handling, and storage of compressed gas cylinders.
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$19.95
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Comunicación Empresarial
The topics covered in this course include: Definition and Purpose of Business Communication, Oral versus Written Communication, Communication Guidelines, Passive, Assertive, Aggressive, Non-Verbal Cues, Immediacy / Arousal / Dominance Communication Tips, Non-Verbal Communication, Body Language Cue - Engaged, Body Language Cue - Eager Body, Language
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$39.80
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Buy
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Conducción a la defensiva—no comerciales
The main purpose of this online safety defensive driving training course is to teach Spanish-speaking employees about defensive driving techniques so that they can be safe behind the wheel and avoid accidents. By the time this session is over, Spanish-speaking employees will be able to identify driving hazards, understand defensive driving techniqu
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$19.95
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Conducir a la defensiva—Vehículos comerciales
Commercial truck drivers have more nonfatal injuries than workers in any other occupation. Half of the nonfatal CMV driver injuries are serious sprains and strains, and the other injuries are bruises, fractures, cuts and lacerations, soreness, and multiple trauma. This online defensive driving training safety course has been designed for Spanish-sp
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$19.95
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Conduct Disorder in Children and Adolescents
This course reviews the history and diagnostic criteria for conduct disorder and describes correlates and risk factors for CD. The author discusses subtypes of conduct disorder, comorbid disorders, differential diagnosis, assessment, and treatment of this disorder.
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Credits: 2
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$24.00
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Conflict Resolution for Employees
Whether it’s at work, at home, with friends or neighbors, disagreements between people happen. When they do, you need to be able to manage and resolve conflicts successfully to achieve the best outcome for you and for those with whom you are in conflict. During this session we’re going to show you some basic conflict resolution skills and tec
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$19.95
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Connecting with Customers
The objective of this online employment training course is to focus on how to connect with customers. At the end of the training session employees will be able to understand the importance of connecting with customers, identify effective methods for making good connections, and communicate well to ensure successful connection with customers.<
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Credits: 19.95
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$19.95
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Continuous Improvement
The topics covered in this course include: Health, Safety and Environment, Customer Focus, Service Level Agreements, Customer Ratings, The Pareto Principle, Complaints Suppliers, Technology, Improving Technology, Operations, High Quality Operations, Operations and Speed, Operations and Dependability, Operations and Flexibility, Operations and Contr
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$39.80
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Counseling Older Adults
Three experts discuss various aspects of counseling with older adults. Topics include how to complete a therapeutic life review, differences in the treatment of older adults from that of younger adults, marital conflicts in older couples, and methods of identifying early signs of elderly suicide.
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Credits: 3
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$36.00
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Couples Therapy: Recreating Partnership - A Solution-Oriented Collaborative Approach
Veteran therapists Phillip Ziegler and Tobey Hiller provide a pragmatic approach to couples therapy that is solution-oriented, collaborative, and strength-based with the couple at the center of the process.
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Credits: 1
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$12.00
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Courtesy: Beyond Politeness
More than just being polite or nice to people, courtesy involves a set of unwritten rules for interacting with clients and guests on the job.
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$12.95
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Crane Rigging
This online crane rigging safety training course teaches employees the safe way to handle crane rigging and all the hazards associated with using cranes while at work. Cranes are used at many workplaces, across all major industries, to lift and move materials. Crane operators are generally trained and often certified in safe crane operations and in
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$19.95
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Creando la Solución del problema
Creando la Solución del problema
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$9.95
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Creating a Successful Wellness Program: A Guide for Managers
A successful wellness program can help your employees be healthier, and increase your bottom line by decreasing healthcare costs. It can also decrease employee time away from work, increase productivity, and even increase morale. As with any program, your wellness program needs to be well-focused and well-executed to succeed. This training s
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$19.95
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Creative Problem Solving
Creative Problem Solving
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$9.95
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Crying in Psychotherapy
Few people encounter tears in a professional setting as often as psychotherapists, counselors, and others in the field of mental health. Barbara Alexander, LCSW, BCD, president of On Good Authority, interviews Judith Nelson, PhD, on the role of crying in psychotherapy.
You can read the text of this interview and/or access the audio to the inter
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Credits: 1
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$12.00
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Cultural Competence: Cultural Complexities
To work effectively with people of diverse identities, health care providers must learn to deal with difference and conflict in ways that empower patients and encourage mutual respect for one another. Pamela Hays, PhD, discusses the importance of cultural competence in the therapeutic relationship and provides a paradigm for identifying cultural bi
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Credits: 1
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$12.00
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Cultural Differences
Cultural competency in caregiving means understanding and embracing the differences in co-workers, clients, families and others.
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$12.95
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Current Practice in Treating mTBI/TBI
This class discusses current treatment plans for concussive injuries associated with military combat; and treatment of mTBI in the context of comorbid conditions, including PTSD, pain, insomnia, depression, anxiety, and substance abuse
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Credits: 2
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$48.00
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Customer Service and Consulting
The topics covered in this course include: Managing Transition, External Analysis, Economic Changes, Industry Changes, Technological Changes, Social Changes, Legal and Legislative Changes, Eco-environmental Changes, Internal Analysis - factors for success, Internal Analysis - resource audit, Change Management Steps, Choosing the Target, Getting the
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$39.80
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Customer Service Skills
Without our customers, we wouldn’t be in business, and none of us would have jobs. It is important for every employee in every department to develop a customer-oriented focus and always provide excellent service. The main objective of this online customer service training session is to teach employees ways to improve the service we provide to
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$19.95
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Customer Service-How to Promote Excellent Service Among Your Staff
The objective of this online training course is to prepare supervisors to train and encourage their employees to provide the highest level of service to all customers. At the end of this training session supervisors will understand what customers expect from their employees, be able to create a customer-oriented focus in their department, and train
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$19.95
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Daily Care Skills, Part 1
Daily care skills are basic activities like bathing and dressing that people with Alzheimer’s have difficulty doing for themselves. This course describes the best ways to assist in these skills, while still giving the resident independence and choice.
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$12.95
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Daily Care Skills, Part 2
This course continues with daily care skills, focusing on how you can assist with toileting and grooming without infringing on resident dignity and individuality.
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$12.95
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Defensive Driving For Noncommercial Motorists
The main purpose of this online safety defensive driving training course is to teach employees about defensive driving techniques so that they can be safe behind the wheel and avoid accidents. By the time this session is over, employees will be able to identify driving hazards, understand defensive driving techniques, and use defensive driving tech
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$19.95
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Defensive Driving-Commercial Motor Vehicles
Commercial truck drivers have more nonfatal injuries than workers in any other occupation. Half of the nonfatal CMV driver injuries are serious sprains and strains, and the other injuries are bruises, fractures, cuts and lacerations, soreness, and multiple trauma. This online defensive driving training safety course has been designed for drivers of
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$19.95
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Depression in Adults, Adolescents, and Children
This course addresses the diagnosis and treatment of depression in adults, children, and teens with an emphasis on the treatment of depression in victims of crime and trauma. Variables such as co-morbid disorders, preexisting conditions, and exposure to trauma are discussed.
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Credits: 1
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$12.00
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Developing Cultural Competence
Culturally competent health care includes a variety of cultural beliefs and customs rather than imposing one standard of behavior or belief upon everyone. Topics include personal space, eye contact, touch, gestures, verbal communication style, time orientation and beliefs about medicine, illness and health. Interviews with experts in the field prov
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$12.95
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Developmental Disabilities
Learn how to provide care to a client with developmental disabilities.
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$12.95
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Diagnosis and Treatment of Personality Disorders
This course gives an overview of personality disorders and provides a more detailed discussion of borderline, antisocial, narcissistic, and passive-aggressive personality disorders. Topics include diagnostic criteria, assessment, engagement, crisis stabilization, treatment, continuum of care, and alcohol and drug use among people with personality d
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Credits: 2
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$24.00
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Diagnosis and Treatment of Schizophrenia
Schizophrenia, one of the most serious and chronic mental illnesses, is likely to begin in adolescence, although it can both extend into and first appear in later life. This course discusses diagnosis, course and recovery, etiology, and interventions and includes a section on psychoeducational treatment models for families with an
emotionally dist
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Credits: 2
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$24.00
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Differential Diagnosis of Borderline Personality Disorder from Bipolar Disorder
The purpose of this article is to update counselors on the expansion of bipolar disorder in the psychiatric literature, present evidence for the validity of borderline personality disorder, discuss strategies for the differential diagnosis of it from bipolar disorder, review proposed changes in DSM-V, and integrate the literature in
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Credits: 1
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$12.00
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Disaster Planning - What Employees Need to Know
The objective of this online training course is to teach employees how to deal with workplace disasters and other emergencies. At the end of this training course, employees will be able to identify different types of workplace disasters, understand the requirements of the emergency response plan, carry out emergency response assignments effectively
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$19.95
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Disaster Planning-What Supervisors Need to Know
This online disaster planning training course will help teach supervisors and safety managers to recognize the types of workplace disasters they may face, understand the requirements of the emergency response plan, satisfy employee training requirements, and carry out emergency response duties effectively while at work.
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$19.95
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Diversity for All Employees
Diversity in the workplace means having a group of employees with a wide range of different backgrounds in terms of race, age, gender, and other characteristics. This online diversity training course will teach employees to support diversity in the organization. At the end of the
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$19.95
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Diversity-Legal Basics for Supervisors
As the American workforce reflects an increasingly diverse population, organizations must effectively manage diversity in order to attract and retain high-quality employees and create a more cooperative, creative, productive work environment. This training presentation will teach managers and supervisors to encourage and support diversity within th
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$19.95
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Documentation of Medication Handling
This course covers what caregivers will need to be familiar with when documenting medications as well as instruction on what needs to be reported. It includes specific instructions on what is required for each document or report. Also, this course covers medication safety when dispensing, and how to prevent and correct medication errors.
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$12.95
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Domestic Violence and PTSD
The material outlines issues related to domestic violence confronted by clinicians working with traumatized populations, particularly combat veterans, and focuses on increasing the mental health providers' understanding of the risks related to intimate partner violence, including strategies for assessing for IPV with their clients.
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Credits: 1
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$12.00
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Domestic Violence: Counseling Clients Involved with Violent Intimate Partners
This program provides information about how to assess for intimate partner violence, explores safety-related ethical issues that arise when counseling clients in IPV relationships, and explains the use of safety plans as a tool for promoting the safety of clients in IPV relationships. The material includes additional information on safety planning.
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Credits: 2
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$24.00
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Domestic Violence: Intimate Partner Abuse
Mental health professionals and other health care providers regularly counsel clients who are in intimate relationships with partners who are violent. Topics include understanding the dynamics of abuse, screening, assessment, and intervention strategies, barriers to leaving an abusive relationship, cultural issues, and safety planning.
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Credits: 7
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$84.00
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Dream Interpretation: A Developmental Counseling and Therapy Approach
In counseling sessions, clients often present dreams as material to use in making meaning of their experiences. This course provides a brief review of historical perspectives on dreams and dream interpretation and provides a foundation for examining dreams as an integral part of counseling practice.
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Credits: 1
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$12.00
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Driver Wellness
In order to do your job well, you have to be well. Your good health is an important part of everything you do—both on the job and off. Today, we’re going to talk about some wellness strategies you can use to help prevent accidents and injuries on the job. We’ll also talk about simple ways to maintain a healthy lifestyle that will assist in av
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$19.95
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Duties of a Caregiver
Learn the basic scope of a caregiver's job including how to preserve your clients' safety and integrity, help with mobility and independence, and how to work within the rules and regulations that govern your job.
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$12.95
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Educating Adoption Professionals and Their Families
This course is intended to provide adoption professionals with information and materials they can use to educate pre-adoptive and adoptive parents about the mental-health and developmental issues their children may experience.
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Credits: 1.5
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$40.00
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Effective Communication for All Employees
Effective workplace communication is the foundation of positive and cooperative working relationships. The objective of this online communication training course will teach employees the basics of effective workplace communication. At the end of the training session, you will be able to understand the benefits of effective workplace communica
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$19.95
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Effective Meetings
The main objective of this session is to help you use meetings effectively to accomplish important goals. By the time this session is over, you should be able to plan meetings to achieve the best results, conduct meetings efficiently, and participate more effectively in other people's meetings.
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$19.95
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Effective Workplace Relationships
The topics covered in this course include: Introduction to Effective Workplace Relationships, Characteristics of an Effective Workplace, Positive Business Relationships, Mutual Respect, Integrity and Trust, Objectivity, Sensitivity, Flexibility, Communication, Collaboration and Recognition, Develop Trust and Confidence, Treat People with Integrity,
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$49.75
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Elder Abuse and Neglect
This program teaches about the complexities of elder abuse in the home and presents signs and symptoms for each form of abuse. After viewing this program, caregivers will understand how to identify, prevent or report the various forms of elder abuse, including physical, sexual, emotional/psychological, and financial abuse, as well as neglect and ab
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$12.95
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Electrical Safety for the Unqualified Worker
This online electrical safety training course will discuss the hazards of electricity and how to prevent exposure to electrical hazards. By the end of the training session, you will be able to understand the hazards of electricity, identify and avoid common electrical hazards, and follow safe electrical work practices around electrical equipment wh
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$19.95
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Elimination and Toileting
This course will help the caregiver understand the entire digestive process and know what to watch for in clients to ensure good bowel and bladder function, as well as good toileting and incontinence care.
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$12.95
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Email Best Practices for All Employees
The objective of this online employment training course is help trainees make the most efficient use of electronic correspondence. At the end of this training session trainees will be able to understand our e-mail policy, manage e-mail volume and storage effectively, present a professional image in e-mail, produce clear, concise messages, and
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$19.95
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Emergency Action And Fire Prevention
This online safety training course will teach employees to understand workplace hazards that lead to an emergency and how to respond quickly and efficiently to an emergency situation. Also covered in this training course is how to evacuate an area in an emergency, protect others from fire and other hazards, prevent fires, and respond to fires and s
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$19.95
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Employment Law for Supervisors
The main objective of this session is to provide basic guidelines for compliance with important federal employment laws. By the time this session is over, you should be able to recognize that your job is directly affected by a variety of important employment laws, identify the requirements of these laws, use your knowledge to assist in compliance,
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$19.95
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End of Life Care
Death and dying is a part of the caregiver's job, especially when caring for the elderly. This course helps the caregiver understand advance directives, tasks for the dying person, stages of grief and how to say goodbye.
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$12.95
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Engaging Children and Families: The Helping Relationship
In case management and child welfare practice, successful intervention and treatment depend heavily on the quality of the caseworker's relationship with the children and family. This program describes core elements of the helping relationship, provides techniques for building rapport, and includes strategies for engaging children and families
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Credits: 1
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$10.00
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Environment IS Important, Part 1
While the physical environment is important in any home, it is especially important the living space of a person with Alzheimer’s. Learn how to create an environment that gives the appropriate amount of stimulation and calm for individuals with dementia, including specific details like color and room design.
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$12.95
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Environment IS Important, Part 2 - Creating a Calming, Restful Environment
Understand the way a person with Alzheimer’s perceives the world through their senses and how you can keep their living environment from being too overwhelming or stressful.
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$12.95
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Environmental Hazards and Safety
In this course you will learn how to help create a safe, comforting environment, and how to keep it free from hazards. Creating and maintaining a safe environment is important for both you and your clients.
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$12.95
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Espacio Confinado que Requiere Permiso-Asistente
This online confined space safety training course will help you identify the hazards of permit-required confined space entry, including the signs, symptoms, behavioral effects, and consequences of hazard exposure of confined space entrants. This course is designed for Spanish speaking persons designated as attendants for permit-required confined sp
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$19.95
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Espacios confinados que requieren permiso - Participante
This online confined space training for entrants course will teach Spanish speaking employees to recognize the hazards of confined space entry, including the signs and symptoms of exposure to hazards. The training course will also teach employees how to test and monitor for hazards including atmospheric dangers as well as how to work closely with t
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$19.95
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Essential Bedrest Skills
Caring for someone on bedrest requires physical and emotional strength as well as important technical skills. This program teaches essential skills needed when caring for someone on bedrest. Topics include principles of body mechanics, how to move and position someone in bed, how to make an occupied bed, how to recognize and prevent pressure ulcers
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$12.95
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Ethical and Legal Behavior
This program teaches care providers about the importance of ethics and integrity in home care and also provides instruction on liability issues.
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$12.95
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Ethical and Legal Issues in Psychotherapy
Four experts discuss such topics as how to reason out clinical and ethical dilemmas using the principle of the best interest of the client as the primary principle, self-disclosure in the therapeutic relationship, personal involvement with patients and/or their families, and boundary violations.
You can read the text of these interviews and/or a
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Credits: 4
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$52.00
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Ethical and Legal Issues in Substance Abuse Treatment
This course discusses five principles of ethical decision-making in mental health practice and provides a step-by-step model for resolving ethical dilemmas. The course also explores specific ethical and legal issues as they relate to substance abuse treatment and the treatment of patients with HIV/AIDS. Topics include duty to treat, duty to warn, d
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Credits: 3
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$36.00
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Ethical and Legal Issues: Mandated Reporting of Child Abuse and Neglect
Helene Snyder, JD, discusses the specific legal duties that are imposed on mental health professionals regarding the reporting of suspected child abuse and neglect. She also discusses proper record keeping procedures. A course addendum provides references to federal and state statutes throughout the US.
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Credits: 1
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$15.00
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Ethical Boundaries and Custody Evaluations
Brandt Caudill, JD, LMSW, an attorney who has co-authored two books on legal/ethical issues for mental health professionals, discusses the problem of boundaries in custody evaluations, a major source of ethical complaints.
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Credits: 1
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$15.00
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Buy
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Ethical Issues with Fees, Billing, and Collections
Barton Bernstein, JD, LMSW, an attorney and social worker who has written two books on legal/ethical issues for mental health professionals, discusses his positions on fees, billing, and collections. The material includes a sample intake form.
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Credits: 1
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$15.00
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Ethics and Personal Rights
Ethics is the art of knowing the right thing to do, even in confusing circumstances. This course will help you better manage those gray areas when it's hard to know the right thing to do.
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$12.95
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Ethics and Risk Management: E-mail Communication - Issues for Mental Health Counselors
The authors discuss both the positive use of electronic communication and the need to address fundamental counseling issues that arise in using it. The article examines the AMHCA and AC
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Credits: 1
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$15.00
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Ethics: Confidentiality
Frederic Reamer, PhD, discusses ethical guidelines pertaining to privacy and confidentiality and recommends specific actions for therapists to take to protect clients from disclosure and therapists from potential licensing board complaints or malpractice lawsuits. Dr. Reamer also offers clinicians a series of steps to take when they face an ethical
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Credits: 2
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$30.00
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Ethics: Money and the Therapeutic Relationship
Kathleen Murphy, PhD, presents principles of ethical decision-making in setting fees and billing for psychological services, and Robert Galatzer-Levy, MD, discusses the psychological meaning of money in the therapeutic relationship, including the difficulty that therapists have in talking to patients about money. These interviews are text-based.
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Credits: 2
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$30.00
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Buy
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Ethics: Nine Ethical Values of Master Therapists
Making the best ethical decisions can be challenging given the multitude of complex ethical situations that arise in practice. This program examines the ethical values that ten master therapists draw upon in their work.
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Credits: 1
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$15.00
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Buy
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Ethics: Receiving Gifts from Clients - Ethical and Therapeutic Issues
The author discusses the extent and nature of client gift-giving in counseling, ethical and therapeutic issues, a scheme for categorizing and assessing gift-giving behavior, and general suggestions for handling these incidents.
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Credits: 1
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$15.00
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Ethics: Spiritual Issues in Clinical Practice
There are a number of ethical questions that arise out of the incorporation of spirituality into a clinical practice. This program is a series of four interviews that focus on such questions as informed consent, self disclosure, practice competence and training, documentation, dual relationships, boundary violations, client self determination, undu
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Credits: 3
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$40.00
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Ethics: Termination of Psychotherapy
In this interview, Denise Davis, PhD, identifies five types of terminations and discusses how clinicians can end therapy responsibly, even when conditions are challenging. She discusses how to handle pitfalls in the process and presents a number of essential steps for negotiating a clinically and ethically sound termination. You can read the text o
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Credits: 1
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$15.00
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Buy
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Excel 2003 Module 1 - Beginner
Excel 2003 for Beginners presents instruction for these commonly used tasks: Creating Charts, Creating Workbooks, Formatting Charts, Formulas and Functions, Introducing Excel, Lookup Functions, Move and Copy Data, Navigating Workbooks, Open and Save Workbooks, Page Breaks and Previewing, Page Setup Options, Printing, Proofing Tools,
Relative and A
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$29.95
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Excel 2003 Module 2 - Intermediate
Excel 2003 Intermediate presents instruction for these commonly used tasks: 3D Workbooks, Additional Formatting Features, Creating a Web Page, Custom and Conditional Formats, Customizing Toolbars, Formatting Data, Formatting Menu Options, Goal Seeker and Solver, Outlining, Pivot Tables, Pivot Tables on the Web, Sorting and Subtotals, Splitting, Fre
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$29.95
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Excel 2003 Module 3 - Advanced
Excel 2003 Advanced presents instruction for these commonly used tasks: Auditing Tools, Consolidating Data, Creating a Workspace, Custom Views, Data Forms, Data Validation, Filtering Data, Importing Data, Linking Workbooks, Share and Protect Worksheets, The Scenario Manager, Tracking Changes, Working with Comments.
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$29.95
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Excel 2003 Modulo 1 - Principiante
Excel 2003 for Beginners presents instruction for these commonly used tasks: Creating Charts, Creating Workbooks, Formatting Charts, Formulas and Functions, Introducing Excel, Lookup Functions, Move and Copy Data, Navigating Workbooks, Open and Save Workbooks, Page Breaks and Previewing, Page Setup Options, Printing, Proofing Tools,
Relative and A
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$29.95
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Buy
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Excel 2003 Modulo 2 - Intermedio
Excel 2003 Intermediate presents instruction for these commonly used tasks: 3D Workbooks, Additional Formatting Features, Creating a Web Page, Custom and Conditional Formats, Customizing Toolbars, Formatting Data, Formatting Menu Options, Goal Seeker and Solver, Outlining, Pivot Tables, Pivot Tables on the Web, Sorting and Subtotals, Splitting, Fre
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$29.95
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Buy
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Excel 2003 Modulo 3 - Avanzado
Excel 2003 Advanced presents instruction for these commonly used tasks: Auditing Tools, Consolidating Data, Creating a Workspace, Custom Views, Data Forms, Data Validation, Filtering Data, Importing Data, Linking Workbooks, Share and Protect Worksheets, The Scenario Manager, Tracking Changes, Working with Comments.
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$29.95
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Buy
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Excel 2007 Module 1 - Beginner
Excel 2007 Module 1 - Beginner
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$29.95
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Excel 2007 Module 2 - Intermediate
Excel 2007 Module 2 - Intermediate
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$29.95
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Excel 2007 Module 3 - Advanced
Excel 2007 Module 3 - Advanced
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$29.95
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Exit Routes-Supervisors
This online safety training course is designed for plant managers, supervisors, and for other employees designated as emergency evacuation coordinators who need to understand the process for preparing a facility for the safe evacuation of employees. By the end of the training session, participants will be able to set up and maintain exit routes, im
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$19.95
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Eye Protection
This online eye protection safety training course will teach employees the basics of eye protection on the job, including identifying the potential work areas and activities that could cause injury to your eyes and understanding how to prevent those injuries. Also covered is the use, maintenance, and inspection of protective eyewear as well as the
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$19.95
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Fair Labor Standards Act - What Supervisors Need to Know
This training presentation will familiarize you with the numerous requirements of FLSA. By the end of the training session, you will be able to comply with the basic requirements of FLSA, including minimum wage, overtime, and equal pay; determine whether an employee is exempt or nonexempt; apply FLSA requirements to part-time workers and independen
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$19.95
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Fall Prevention
Falls are a serious concern for older adults. Each year more than 30% of people over 65 fall. This program teaches how to reduce the risk of falls inside and around the home while encouraging independence. Topics include physical and emotional effects of a fall, the goal of fall prevention, falls and the older adult, fall prevention for care provid
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$12.95
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Fall Protection in Construction
This online safety training course will teach employees how to recognize fall safety hazards and identify when fall protection is needed, use basic fall protection systems, prevent objects from falling, inspect personal fall arrest systems, and rescue themselves and others from falls.
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$19.95
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Buy
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Family Counseling: Family Involvement, Assessment, Closure, and Ethical Issues in Family Work
This program is for therapists who want to improve their ability to manage family issues. Topics include identifying the need for family involvement; assessing family issues related to the presenting problem; closure issues with families; and ethical issues in family work.
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Credits: 7
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$80.00
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Buy
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Financial Wellness
This session covers what financial wellness is and how you can achieve it. No matter what your current income or expenses, you can improve the way you manage your money so that you can create more financial security and a better financial future.
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$19.95
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Buy
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Fire Extinguishers - 29 CFR 1910.157
This online safety training course will teach employees about what causes a fire, what fire extinguishers do, how to use an extinguisher, and different fire suppressant materials that can be used in case of a fire emergency.
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$19.95
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Fire Safety
Fire safety and prevention are an important part of caring for older adults in the home setting. People 65 and older are twice as likely to die in a fire than the general population. This program teaches how to reduce the chance of a fire starting in the home, and how to exit successfully if there is a fire. Topics include: smoke alarms, how to ext
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$12.95
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Fitness for Everyone
Regular exercise is an excellent way to gain and maintain good health throughout your life. In fact, increasing your physical activity level may be one of the best, and simplest, things you can do for yourself. This session will cover how to make fitness a healthy habit that lasts—and improves—your lifetime.
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$19.95
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Buy
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Flammable and Combustible Liquids
This online safety training course will discuss the hazards associated with flammable and combustible liquids as well as the proper chemical storage and handling procedures. Many of the substances we use every day are combustible and flammable liquids—like gasoline, kerosene, alcohol, and solvents. Even though we take them for granted, they can be
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$19.95
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FMLA - What Supervisors Need to Know
This training presentation will familiarize managers and supervisors with the provisions of FMLA (Family Medical Leave Act). At the end of the training session, you will be able to identify the purpose and benefits of FMLA, recognize when and to which employees it applies, understand key provisions of the law, assist employees in handling leaves ap
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$19.95
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Focus on Child Sexual Abuse
This course includes an interview with Eliana Gil, PhD, Director of the Starbright Training Institute for Child and Family Play Therapy, which provides comprehensive clinical training programs on the assessment and treatment of child abuse and neglect; guidelines for understanding ‘normal’ sexual behavior in children; and a profile of The Greenwich
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Credits: 2
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$24.00
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Buy
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Food Preparation Techniques
This course teaches food preparation and cooking techniques to assist in creating healthy, well-presented meals.
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$12.95
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Buy
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Foot Protection
OSHA requires employers to conduct a hazard assessment and determine the appropriate PPE for the different types of work that employees are expected to do. This includes an assessment for potential foot injury hazards. This online foot protection training safety course will teach employees the potential foot hazards in your workplace.
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$19.95
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Forklift Operator Safety
This online forklift safety training course will help teach forklift operators the characteristics of a forklift, including differences from driving a car, controls and instruments, motor operation including steering and other instructions, warnings, and precautions. Reckless driving presents a high risk with these heavy, delicately balanced vehicl
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$19.95
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Genuine Leadership
Learn how to assume your role as a leader. This course will guide you through the basics of authority, showing you how to effectively manage employees.
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$12.95
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Buy
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Getting a Diagnosis, Part 1 - What Families Should Know
This course gives an in-depth discussion of the process for diagnosing Alzheimer's disease and dementia with important warning signs of the disease and primary causes.
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$12.95
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Buy
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Getting a Diagnosis, Part 2 - Diagnosis & the Caregivers Role
This course outlines the final process of diagnosing Alzheimer’s and focuses on the caregiver’s role in the life of a person with the disease.
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$12.95
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Good Housekeeping
There is a direct correlation between a clean, neat, and orderly workplace and a safe, successful organization. Poor housekeeping, on the other hand, creates hazards and invites accidents. Use this online safety training course to train employees on good housekeeping techniques for a safe workplace.
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$19.95
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Buy
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Grandparents Raising Grandchildren: Interview with Julie Poehlmann, PhD
Barbara Alexander, LCSW, BCD, president of On Good Authority, interviews Julie Poehlmann, PhD, who focuses on the phenomenon of grandparents raising grandchildren from an attachment perspective. Dr. Poehlmann discusses her research, which suggests bi-directional links between grandparent depression and children’s behavior problems. She
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Credits: 1
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$12.00
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Buy
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Grief: Parent Loss in Childhood and Adolescence: Interview with Colin Pereira-Webber, MA
Colin Pereira-Webber, MA, talks about how the death of a parent and the subsequent mourning and grief process shape developing children and adolescents.
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Credits: 1
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$12.00
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Buy
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Grounds for Termination
The main objective of this online employment training course is to teach managers and supervisors the legal grounds for termination. By the time this session is over, supervisors will be able to identify the employment laws that affect termination, recognize legitimate reasons for terminating employees, and prevent wrongful discharge and discrimina
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$19.95
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Habit Disorders in Children
This course provides an overview of the treatment of habit disorders in children and an interview with Raymond G. Miltenberger, PhD, author of Behavior Modification: Principles and Procedures
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Credits: 2
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$24.00
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Buy
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Handling Customer Complaints
Effective complaint handling is one of the most important aspects of providing excellent service. The objective of this online training course is to help trainees handle customer complaints successfully. At the end of this training session trainees will be able to view customer complaints as opportunities and identify problems that prompt com
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$19.95
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Handling Difficult Situations and Behaviors
This course provides a foundation for handling a variety of difficult behaviors, including aggressive, disruptive, and repetitive behavior, wandering, Sundowner's and resistance to care.
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$12.95
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Hazard Communication
Hazard communication means knowing about the possible dangers of the hazardous chemicals you use in your job and how to protect yourself against those hazards. The main objective of this online safety training course is to teach employees about the hazards of materials in the workplace, and how to find the information they need to protect themselve
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$19.95
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Hazard Communication - Spanish
Hazard communication means knowing about the possible dangers of the hazardous chemicals you use in your job and how to protect yourself against those hazards. The main objective of this online safety training course is to teach Spanish-speaking employees about the hazards of materials in the workplace, and how to find the information they need to
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$19.95
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Hazard Communication for Healthcare Workers
This online hazard communication training course is designed for healthcare workers who may be exposed or potentially exposed to hazardous chemicals. This course will teach employees about the possible dangers of the hazardous chemicals that they use on the job and how they can protect themselves against those hazards. Healthcare facilities contain
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$19.95
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Hazardous Materials Transportation
This online HAZMAT transportation training saftey course will teach employees how to recognize and identify hazardous materials and understand HAZMAT container markings, labels, and placards. This course also covers how to load and unload hazardous materials safely, use protective procedures and equipment, avoid accidents with hazardous materials a
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$19.95
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Buy
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Hazardous Waste Container Management
When you have completed this training session, you will understand federal guidelines for container storage of hazardous waste at generating facilities; recognize and be ready to follow safe practices for managing hazardous waste containers; understand why it is important to segregate certain hazardous wastes; know what to look for in inspecting ha
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$19.95
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Hazardous Waste Introductory Training
This session is about safely and correctly working around hazardous wastes. It covers the basics of hazardous waste management for all workers who handle hazardous wastes.
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$19.95
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Hazardous Waste Manifests
Any generator who offers hazardous wastes for transportation for off-site treatment, storage, or disposal must prepare a manifest using a U.S. Environmental Protection Agency (EPA) Uniform Hazardous Waste Manifest (federal form 8700-22). Anyone responsible for signing a manifest or for completing any part of this specialized shipping paper sh
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$19.95
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Buy
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Hazardous Waste: Emergency Response--Generators and TSDFs
This slide show will focus on emergency response procedures required under EPA Regulation 40 CFR 265.16 and 40 CFR 262.34(a)(4) for personnel at large quantity generators (LQGs) and hazardous waste treatment, storage, and disposal facilities (TSDFs). The slideshow also applies to small quantity generators (SQGs), though SQGs are not required
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$19.95
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Hazards of Smoking: How to Quit
Smoking harms nearly every organ in your body and diminishes your overall health. Smoking is a leading cause of diseases such as cancer and heart disease. During this session you’ll learn all about smoking and how to quit.
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$19.95
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Hazmat Transportation Security Awareness
As part of the Department of Transportation (DOT) requirements at 49 CFR 172.174 Subpart H, shippers and carriers of certain hazardous materials must develop and implement security plans as well as ensure that their employee training programs include a component on security. This training session focuses on the awareness-level component of th
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$19.95
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HAZWOPER - First Responder Awareness Level
Trainees will learn to understand their role as a first responder and the company’s emergency response plan; identify hazardous substances and know the risks if they are released or spilled; recognize a hazardous release or spill and potential outcomes; report the spill or release by calling for help, notifying others of the chemical spill or
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$19.95
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HAZWOPER Facility Operations
Trainees will learn about the threats posed by hazardous wastes at the work site and where to find additional information about hazardous wastes and other materials; understand the medical surveillance requirements; understand and follow the practices and procedures designed to eliminate or reduce risks of an accident or incident; recognize t
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$19.95
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Health and Nutrition Part I
Health and Nutrition Part I
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$12.95
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Health and Nutrition Part II
Health and Nutrition Part II
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$12.95
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Health and Safety
The topics covered in this course include: Types of Training, Who Needs Training?, OH and S Training and the Law, Employee Responsibilities, Safe Work Practices, Health and Safety when using a Computer, Lighting, Seating, Keyboard and Mouse, Monitor and Document Placement, Work Process, Emergency Preparedness Process, Risk Assessment, Planning and
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$49.75
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Healthy Aging
No matter what you do, you’re going to get older, and your body will change as you age. But although you can’t turn back time, you can take steps to make sure that you maintain a healthy lifestyle as you age so that you can live a long and productive life.
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$19.95
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Healthy Sleep Habits
A lot of Americans have trouble sleeping, and sleeping is very important to maintaining good health. We’ll talk about the problems associated with sleep deprivation, the various sleep disorders that interfere with healthy sleep, and we’ll look at a variety of suggestions for getting a good night’s sleep.
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$19.95
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Heart Health
In this presentation, you will learn about the most amazing muscle in our body, how it works to keep us alive, and what we can do right now to make sure our hearts are healthy for years and years to come.
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$19.95
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Help! Who Made Me the Boss?
The transition to a management role can be challenging. This lesson will ease you into this new position while also improving your leadership skills.
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$12.95
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Helping Children Cope with Death
This course discusses the emotional stages of grief and includes an interview with Helen Fitzgerald, CDE, author of The Grieving Child, and a profile of the Dougy Center for Grieving Children. It also provides material about parent and sibling loss and the loss of a child.
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Credits: 2
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$24.00
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Buy
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Helping Families Cope, Part 1
Alzheimer’s affects the individual as well as their family. This course discusses the best ways to help families cope and understand memory loss.
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$12.95
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Helping Families Cope, Part 2 - Family Skills: Working Together
Empathy is essential when dealing with the family of someone who has Alzheimer’s.
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$12.95
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HIPAA in Home Care
Respecting clients' rights to confidentiality is an important part of providing good home care. Privacy rights are legally enforced through a federal law titled HIPAA. This DVD describes HIPAA guidelines and teaches home care providers about the importance of maintaining confidentiality in a variety of settings. Topics include: respecting client's
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$12.95
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HIPAA Security Basics for the Health Care Workforce
The HIPAA Security Standards were adopted in February 2003 (CMS-0049-F) with a requirement for all covered entities to be compliant no later than April 2005.
LearnSomething's HIPAA Security Basics offers the training required by this Law as well as the tracking and reporting features needed to provide a record of your company’s compliance.
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$29.95
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Hiring Legally
This online hiring training course teaches hiring managers to follow legal hiring practices when hiring new employees. At the end of the course, managers will be able to identify requirements of fair employment laws, follow the organization's EEO policy, evaluate job applicants based on job-related criteria, and conduct all phases of the hiring pro
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$19.95
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History and Principles of Wraparound Services
The wraparound process is a collaborative, team-based approach to service and support planning. This program gives a brief history of the development of the wraparound process and describes ten principles that guide wraparound services for children, youth, and families. Source: National Wrapar
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Credits: 2
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$18.00
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Buy
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Hojas de Datos de Seguridad de Materiales
Esta sesión está diseñada para las personas que trabajan con sustancias químicas peligrosas. Si existen sustancias químicas peligrosas en su lugar de trabajo, debe conocer las hojas de datos de seguridad de materiales, también denominadas MSDS, por sus siglas en inglés. Este documento importante describe los peligros de las sustancias químicas con
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$19.95
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How to Assist With Medications
This program teaches unlicensed home care personnel how to assist with medications and remain within their scope of practice. Topics include: how aging changes responses to medications, types of adverse reactions and side effects, procedures for assisting with medications, role of the nurse and family caregiver, the 5 Rs, types of medications, medi
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$12.95
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How to Communicate Effectively with Someone Who Has Hearing Loss
About 30% of people over 65 have hearing loss, which can affect self-image, relationships and communication. This program teaches about the importance of communication, the causes and symptoms of hearing loss, a typical audiologist evaluation and effective communication techniques in and outside the home.
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$12.95
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How to Communicate With Someone Who Has Aphasia
Aphasia is a language disorder that impairs a person's ability to speak or to understand what others are saying. Effective communication is an important key to improving the quality of life for patients with aphasia. This program defines aphasia and its effects on family members and the person with aphasia. Communication techniques developed by spe
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$12.95
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How to Help Someone Who Uses a Wheelchair: Including Walkers, Crutches and Canes
This program provides instruction on important safety concerns and sensitivity issues, proper use of equipment, importance of good body mechanics, types and use of walkers, crutches and canes, gait belt use and prevention of pressure ulcers. Viewers learn by watching professional experts demonstrate a variety of transfers and other procedures.
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$12.95
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How to Maintain Customer Loyalty
The objective of this online training course is to help customer service representatives understand the importance of customer loyalty and discover ways that they can promote it. At the end of this training session trainees will be able to recognize the value of loyal customers, understand how to build and maintain loyalty, identify and meet
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$19.95
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How to Manage Challenging Employees
Supervising other people is never easy, but some employees make it particularly difficult. Challenging employees can try a manager's patience and drain a lot of time and energy. To turn things around takes skillful management and patience. The main objective of this online employement training course is to teach supervisors and managers how to mana
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$19.95
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How to Manage Medications
Safe medication use plays an important part in providing good home care. Older adults are at greater risk for medication problems and errors because of the number of drugs they take daily. In this program family caregivers learn safe practices for managing a variety of medications. Adverse reactions, side effects, drugs and the elderly, use of over
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$12.95
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Buy
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How to Measure Vital Signs
Vital signs, which include temperature, pulse, respiration, blood pressure and pain, provide valuable information about an individual's health. This program teaches the skills and techniques necessary to take and record vital signs accurately. Topics include the use of a flow sheet, methods for taking body temperature, types of thermometers, method
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$12.95
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How to Use a Mechanical Lift
Provides step-by-step demonstration for moving a person from bed to wheelchair and from wheelchair to bed using a mechanical lift. Topics include parts of a mechanical lift, addressing patients’ fears, sling placement, two-person transfer, one-person transfer and safety measures at each stage of the procedure.
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$12.95
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Human Needs and Development
Learn about basic needs and how the aging individual's needs change. Gain an understanding of the issues of death and sexuality in aging, too.
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$12.95
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Identifying Customers' Needs
The objective of this online employment training course is help trainees identify and meet customers’ needs, an important step in creating loyal customers. At the end of this training session trainees will be able to recognize the importance of correctly identifying customers’ needs, ask the right questions to accurately identify needs, ident
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$19.95
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Infection Control
Good infection control starts with proper handwashing, but continues through many steps the caregiver can take. Understanding this topic will help you keep your clients - and yourself and others - as healthy as possible.
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$12.95
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Buy
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Infection Control and Bloodborne Pathogens
This program meets current OSHA & CDC guidelines for infection control and bloodborne pathogens. Topics include how germs are spread, proper hand hygiene, personal protective barriers, waste disposal, storage of medical supplies, maintaining healthy home care conditions and signs and symptoms of infection. Includes a special bonus feature on nu
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$12.95
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Infectious Materials Transportation
Most incidents involving hazardous substances like infectious materials can be prevented if employees are trained in proper safety procedures and follow the requirements of the infectious materials transportation regulations. The more employees know about infectious materials transportation, the safer they will be personally and the safer the shipm
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$19.95
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In-Home Treatment of Reactive Attachment Disorder in a Therapeutic Foster Care System
This program discusses the characteristics of reactive attachment disorder as well as diagnostic criteria and possible etiology. The material includes a case example of an adolescent diagnosed with RAD as an illustration of treatment from an in-home perspective.
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Credits: 1
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$12.00
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Buy
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Instrumental Activities of Daily Living
Many caregivers assist clients with daily living tasks like cooking, cleaning, shopping, transportation, medication and even pet care. Learn how to do these tasks efficiently and appropriately with this course.
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$12.95
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Integrating Office 2003 Applications
Office 2003 Integration presents a number of common occurrences where information from one application is imported or utilized in another Office 2003 application. Topics include: Creating Business Forms Using Shared Data, Embedding Access Data in Excel, Exporting PowerPoint to Word, Mail Merge with Word, Office Contacts and VCARD Files, PowerPoint
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$29.95
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Internet as a Business Tool
The topics covered in this course include: Communication Using e-mail, Communicating via Online Messaging, Participating on Discussion Boards, Working with Virtual Offices, Research, Searching, Evaluating, Citing, Marketing and Education, Building a Personal Web Site and Web-based Training.
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$9.95
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Interviewing Children
The author describes children’s developmental stages and age-appropriate interviewing techniques that can be used in child custody evaluations. These strategies can also be used by child welfare workers when assessing a child’s safety and well-being.
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Credits: 1.5
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$12.00
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Buy
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Interviewing Skills for Supervisors
When a hiring manager makes good hiring decisions, everyone in the organization benefits. Likewise, when a poor hiring decision is made, everyone suffers. This online interview training course will teach supervisors and hiring managers how to conduct more effective interviews. At the end of this course, supervisors will be able to recognize legal a
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$19.95
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Introduction to Case Management
This course provides a brief history of case management and discusses case management functions, principles, competencies, and models.
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Credits: 1
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$12.00
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Buy
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Introduction to Home Care
This program teaches home care providers about the home care field and describes important skills for success on the job.
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$12.95
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Introduction to Military Culture for Clinicians
This Course focuses on military culture, essential knowledge in order to gain credibility with veterans, as well as the impact of war, psychologically, morally, interpersonally and spiritually. The material presented also distinguishes between Combat Stress and PTSD and explores sub-clinical presentations of PTSD.
Finally, Dr. Grant
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Credits: 5
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$60.00
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Buy
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Introduction to PTSD for Clinicians
This Course is designed to provide a foundation for understanding and treating PTSD. Dr. Preston, a Neuro Psychologist , outlines prevalence, risk and resilience factors; then describes research findings regarding the underlying neurobiology as well as validated treatment strategies.
The focus is on processing of traumatic experienc
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Credits: 3
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$50.00
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Buy
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Introduction to Rough Terrain Forklift Safety
Rough terrain forklifts are essential material handling equipment on many worksites. These powerful machines can handle very heavy loads and operate on all kinds of difficult terrain. Because of the nature of their work and the environments in which they operate, using rough terrain forklifts can also pose numerous hazards. This online rough terrai
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$19.95
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Introduction to TBI for Clinicians
The Course reviews statistics and epidemiology of TBI, basic classification systems for determining severity, and the standard continuum of care. There will be emphasis on understanding the real world or practical implications of common TBI symptoms to assist the clinician in developing an appropriate treatment plan.
The goal of thi
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Credits: 6
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$72.00
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Buy
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Introduction to Veterans Benefits for Clinicians
The Course clarifies the legal and administrative environment which clinicians must understand in order to work effectively with returning Veterans.
It focuses on treatment reporting requirements, confidentiality of clinical notes and records, and questions of operational readiness -- three important areas in which specific obligatio
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Credits: 1.5
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$35.00
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Buy
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Issues in Foster Care: Overview of Attachment Theory
Barbara Alexander, LCSW, BCD, president of On Good Authority, interviews Fran Stott, PhD, who provides an overview of attachment theory. Attachment theory posits that children instinctively attach to caretakers in order to achieve security and survival.
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Credits: 1
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$12.00
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Buy
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Job Descriptions-How to Write Them Effectively
Job descriptions also help organizations comply with equal employment opportunity laws by ensuring that hiring decisions are made on the basis of essential job qualifications. This online job description training course will teach effective writing of job descriptions. By the end of the training course, you will be able to define the purpose of job
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$19.95
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Keeping Yourself and Your Family Healthy
This presentation will cover how important it is that families be concerned about health. Preventive care, nutrition, exercise, and other factors play important roles. And especially for children, good health is essential—for them, now is the time when growth happens, some diseases may begin, and health habits are set for life.
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$19.95
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Key Elements in Couples Therapy with Veterans
Because of the adverse effects of PTSD on relationships, couples therapy can be a powerful adjunct treatment; however, few receive this service. A new framework for conceptualizing couples therapy organizes treatment around the 3 PTSD symptom clusters (re-experiencing, avoidance, and arousal). The authors summarize the relationship consequences of
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Credits: 1
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$12.00
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Buy
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Laboratory Safety
This session is designed for lab workers in general industry. Laboratory work requires knowledge, skill, and attention to detail. Laboratories have a variety of safety and health hazards. Employees need to understand each hazard and take proper precautions to protect themselves and co-workers at all times. The purpose of this online laboratory safe
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$19.95
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Ladder Safety
This session covers all the key issues involved in working safely with ladders. This session includes information on portable ladders only. Duration: 21 minutes
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$19.95
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Leadership for Managers - Building a Foundation for Leadership
Leadership for Managers - Building a Foundation for Leadership
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$85.00
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Buy
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Leadership for Managers - Coaching to Drive Performance
Leadership for Managers - Coaching to Drive Performance
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$85.00
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Buy
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Leadership for Managers - Communicating Effectively as a Leader
Leadership for Managers - Communicating Effectively as a Leader
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$85.00
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Buy
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Leadership for Managers - Leading a Diversity Initiative
Leadership for Managers - Leading a Diversity Initiative
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$85.00
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Leadership for Managers - Leading Change Successfully
Leadership for Managers - Leading Change Successfully
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$85.00
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Leadership for Managers - Leading High-Performance Teams
Leadership for Managers - Leading High-Performance Teams
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$85.00
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Leading With Laughter
Managing a workplace should include humor, and this course identifies how to do this while also focusing on the benefits laughter can add to your business.
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$12.95
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Buy
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Learning to Communicate
This course focuses specifically on the difficulties of communicating with someone who has Alzheimer’s disease.
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$12.95
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Listening: Focus on the Client
Listening sounds easy enough, but it takes special skills to learn to be an active listener.
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$12.95
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Buy
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Lockout Tagout-Authorized Employee
Lockout tagout training can save lives. Stories about employees crushed to death when heavy machinery starts up without warning are all too common. It is essential for the training in the isolation and control of hazardous energy (aka lockout tagout) to be effective. This online lockout tagout safety training course teaches employees to perform the
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$19.95
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Lockout/Tagout Affected Employees
An "affected employee" is someone who operates machinery or equipment on which servicing or maintenance is being performed under lockout or tagout. This training is required if you work in an area where servicing or maintenance of machinery or equipment is being performed, even if you don't operate or service any equipment.
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$19.95
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Loss, Grief, and Bereavement
This program describes the task-based approach to life-threatening illness, anticipatory grief, the stages of grief, and general aspects of grief therapy. The course also includes sections on children and grief and cross-cultural responses to grief and mourning.
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Credits: 1
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$12.00
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Machine Guarding
This online machine guard safety training course teaches employees how to protect themselves against serious injury when working with powerful machines. By the end of this training session, you will be able to understand the hazardous actions of different types of machinery, identify the hazards of working with machinery, identify machine safeguard
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$19.95
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Maintaining A Positive Attitude
The main objective of this online training course is to suggest ways representatives can maintain a positive attitude to improve the customer experience. At the end of this training session trainees will be able to recognize the value of a positive attitude, understand how to maintain a positive attitude, cooperate with co-workers to create p
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$19.95
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Buy
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Managing and Assisting with Medications
This course prepares the caregiver to manage medications and make sure that no errors occur by using a medication management checklist. This course also covers the 5 rights of medications and the methods for various routes of medications.
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$12.95
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Buy
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Managing Behavior Challenges, Part 1 - Challenging Behaviors: Prevention
Learn basic principles for preventing challenging behavior through communication with the resident and understanding their view of reality.
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$12.95
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Buy
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Managing Behavior Challenges, Part 2 - Challenging Behaviors: Priorities & Protocol
While preventing challenging behavior should always be the primary goal, when challenging behavior does occur it is important to know what your priorities and protocol should be.
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$12.95
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Managing Behavior Challenges, Part 3 - Challenging Behaviors: Violence & Aggression
The goal of this course is to train you to know how to handle violent and aggressive behavior.
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$12.95
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Managing Behavior Challenges, Part 4
Managing Behavior Challenges Part IV
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$12.95
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Managing Pain in People with Memory Loss
Learn about pain in people suffering from Alzheimer's and how to discover what’s wrong even if the person can’t directly tell you.
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$12.95
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Buy
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Managing Projects
The topics covered in this course include:, Introduction to Project Management, Definition, Importance of Rigorous Project Management, Motivational Leadership, Discipline, Art of Project Management, The Effective Project Manager, Sample Company, Project Definition, Sample Project Scope Interview Form, Resource Management, Project Scheduling, Task L
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$39.80
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Buy
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Managing Teams
The topics covered in this course include: Definitions, What is a Team?, Types of Teams, Importance of Teams, When to Use a Team, The Work of a Team, Why Invest Time to Develop a Team, Phases of Team Development, Making the Most of Teams, A Model of Team Effectiveness, High Performance Team Characteristics, Introduction, Leader Behaviors, Team Faci
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$39.80
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Managing Your Work and Avoiding Caregiver Stress
Organizing work can be one of the most stressful tasks a new caregiver faces. This course teaches you how to manage your work and how to handle the stressful aspects of your job as you grow in your career.
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$12.95
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Material Safety Data Sheets
This training is designed for those who work with hazardous chemicals. If there are hazardous chemicals in your workplace, you need to know about the material safety data sheet (MSDS). An MSDS is a written description of a hazardous chemical or chemical product and is the primary source of information about workplace chemicals for employers, worker
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$19.95
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Measuring Vital Signs
This course will help the caregiver understand the vital signs that measure well-being: pulse, blood pressure, temperature, respiration, and pain. Learn what is normal, and what to do when a vital sign is outside the normal range.
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$12.95
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Medical Emergencies and Emergency Preparedness
This program teaches caregivers effective ways to relate to medical emergencies and disasters.
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$12.95
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Medicare Advantage & Part D Compliance Training - Recognizing and Reporting Fraud, Waste and Abuse
downstream Medicare Part C and Part D contractors regarding the Federal laws and guidelines related to fraud, waste and abuse. This program is designed to meet the Medicare Fraud, Waste and Abuse Guidance, developed by the Centers for Medicare & Medicaid Services requiring Part C and Part D sponsors to implement a comprehensive program to detect, c
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$19.95
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Medidas de Emergencia-Prevención de Incendios
Medidas de Emergencia-Prevención de Incendios
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$19.95
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Memory Loss and Aging, Part 1 - Signs and Symptoms
This course describes the signs and symptoms of Alzheimer’s disease and how it affects the individual, as well as friends and family.
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$12.95
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Memory Loss and Aging, Part 2 - In Their Shoes: A Person's Perspective
This course looks at the role of the caregiver as a helper and guide through the traumatic experience of memory loss.
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$12.95
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Mental Illness
Learn how to provide care to a client with mental illness.
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$12.95
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Mold Hazards and Prevention
This online safety course will teach employees about the hazards of mold both in the workplace and at home. We will learn how to detect mold, where to find it, the health hazards and symptoms of mold exposure, how to clean up minor mold contamination, and how to prevent mold from growing.
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$19.95
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Motivating Employees - Tips and Tactics for Supervisors
Motivating employees to perform at their best is one of the most important parts of your job. Productive, well-trained employees who work hard to achieve goals make a company strong and successful. But there’s a lot more to motivating employees than just the occasional pat on the back. Successful motivation is a daily activity that requires the use
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$19.95
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Motivation and Treatment Interventions
This program describes the process of moving an individual from assessment and diagnosis into treatment intervention. The course offers techniques for motivational interviewing and provides empirical support for various types of substance abuse treatment interventions.
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Credits: 2
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$24.00
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Motivational Enhancement Therapy and CBT for Adolescent Marijuana Users
This course is designed to address the problem of marijuana use by adolescents. The program provides instruction on how to conduct a brief, five-session treatment intervention for teens with cannabis use disorders in an outpatient setting.
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Credits: 7
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$84.00
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Motivational Interviewing as a Counseling Style
The material provides five basic principles of motivational interviewing that address ambivalence and facilitate the change process. The course offers opening strategies to use with clients in the early stages of treatment and concludes with a summary of research on the effectiveness of motivational interviewing.
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Credits: 1
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$12.00
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Multiculturalism and Cultural Competence
This program discusses the influence of culture in the delivery of health and human services. Participants will be able to identify the components of cultural competency and will learn techniques for working effectively across cultures. Topics include practice in a multi-cultural environment, elements of cultural competence, diversity and ethics, d
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Credits: 4
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$40.00
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Multiple Dimensions of Culture in the Treatment of Adolescents and Their Families
This program discusses the meaning of cultural values and treatment issues, including the neglected dimension of the cultural background of the therapist. The course illustrates the application of the multidimensional cultural approach in the case of a rebellious Mexican-American teenager.
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Credits: 1
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$12.00
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Negotiation
The topics covered in this course include: Negotiation, Influencing, Persuasion and Negotiation, Start with yourself , Processing and Reacting, Self-talk, Take time to collect yourself, Redefining Yourself , Being Assertive, Look as if you mean it, Breathe, Mind movies, Bin the extras and Your Radar, Influence and Persuasion, The Groundwork, Seek v
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$19.90
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New Employee Orientation - "How To" for Supervisors
Orientation determines how new employees perceive and adjust to the organization. Orientation should make new employees feel welcome and provide them with the information they need to begin their new jobs safely and productively. This online employment training course will teach managers and supervisors to recognize the benefits and goals of
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$19.95
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New Employee Safety Orientation
This online new employee safety training course will teach employees to understand their role in the company's safety and health program, including security procedures, and safety information. This course covers topics important to employee orientation including company safety newsletters, bulletin boards, safety committee members, and labels or ma
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$19.95
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Noise and Hearing Conservation
Some employees are exposed to occupational noise at levels where the Occupational Safety and Health Administration (OSHA) requires an effective hearing conservation program. A hearing conservation plan includes monitoring, employee notification and observation of monitoring, hearing testing, hearing protection, training, and recordkeeping. This onl
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$19.95
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Non-Suicidal Self-Injury and Motivational Interviewing: Enhancing Readiness for Change
The authors discuss motivational interviewing and the transtheoretical model of change as a conceptual framework for counseling clients who engage in non-suicidal self-injurious behaviors. The major principles of motivational interviewing are applied in a case study of a client who self-injures.
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Credits: 1
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$12.00
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Normal Adjustment, Psychosocial Distress, and the Adjustment Disorders in Cancer Patients
Most mental health care providers will be called upon at some point to work with cancer patients or family members who are dealing with the multitude of emotional and medical issues associated with the diagnosis and treatment of this life-threatening illness. This program focuses on normal adjustment issues, psychosocial distress, and the adjustmen
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Credits: 1
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$12.00
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Nutrition and Hydration
Proper nutrition and adequate hydration are some of the most important aspects to maintaining the health of your clients. Learn how to manage these elements and how to prepare or supervise healthy meals with this course.
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$12.95
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Nutrition and Meal Preparation for Older Adults
This program provides important training in nutrition, meal planning and preparation. Topics include recommended diet for older adults, common serving sizes, medically-prescribed diets, warning signs and prevention of malnutrition, importance of drinking enough water, value of high-fiber diet, meal planning and food shopping, reading labels and uni
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$12.95
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Observation, Reporting and Documentation
This program teaches home care personnel about observation, reporting and documentation, three important areas of client care. Topics include: importance of accurate observation, reporting and documentation, developing good observation skills, types of observations, what you must report, definition of documentation, difference between objective and
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$12.95
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Observation, Reporting and Recording
As a caregiver your skills of observation, reporting and recording are vital to helping the rest of the care team provide the best care possible to your clients. Sharpen those skills with this class.
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$12.95
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OCD: The Secret Childhood Epidemic
This course discusses the treatment of OCD in children and adolescents. The program includes an interview with John March, MD, PhD, co-author of OCD in Children and Adolescents: A Cognitive-Behavioral Treatment Manual and Talking Back to OCD. The material also describes the treatment of OCD at the Center for the Treatment and Study of Anxiety at th
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Credits: 2
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$24.00
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ODD: Understanding and Treating the Oppositional/Defiant Child
This course discusses the assessment of ODD and provides an interview with John Mordock, PhD, author of Counseling the Defiant Child: A Basic Guide to Helping Troubled and Aggressive Youth, and a profile of a model treatment program.
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Credits: 2
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$24.00
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Office Ergonomics
Despite reports that the number of work-related musculoskeletal disorders (MSDs) has declined in recent years because of widespread awareness and implementation of effective preventive measures, ergonomics remains a big and important workplace safety and health issue. The main objective of this online office ergonomics training course is to cover t
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$19.95
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Outlook 2003
The Outlook 2003 course teaches learners how to use the major components of the Outlook 2003 program: Mail, Calendar, Contacts, Tasks, and Notes. Topics include navigating between Outlook modules and reading, sending, customizing, and organizing e-mail messages. Learners will also find out how to schedule appointments, add and use information about
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$29.95
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Outlook 2007
Outlook 2007
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$29.95
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Pain Management
This course provides interviews with two pain management experts. Randall Busch, MD, describes some of the new techniques that are used to treat chronic pain, and Kenneth Sharoff, PHD, outlines a cognitive coping skills approach to pain management.
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Credits: 1
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$12.00
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Pandemic Flu-How to Prevent and Respond
Flu pandemics can have a devastating effect on the world, the nation, organizations, and employees. That makes flu pandemic awareness training essential. This online safety training course teaches employees what to expect, how to prepare for a pandemic, and what to do during a pandemic to protect themselves, their co-workers, and their families, an
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$19.95
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Buy
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Pathological Gambling and Alcohol Use Disorder
This program explores the association between pathological gambling and alcohol use disorders (AUDs).
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Credits: 1
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$12.00
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Buy
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Pathological Gambling: Assessment and Treatment
This course discusses prevalence of pathological gambling, diagnostic criteria, screening and assessment, treatment, and gambling and substance use. The program includes case examples.
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Credits: 1
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$12.00
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Patógenos de la Sangre
This online bloodborne pathogen safety training course in Spanish will teach Spanish-speaking employees to identify bloodborne pathogens, or BBPs, that might be present in the workplace and understand how certain diseases are transmitted through blood. This course will teach Spanish-speaking employees to determine risk of exposure to bloodborne pat
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$19.95
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Perfecting Companion Care
Did you know that, as humans, we are “hard-wired” to crave other human companionship? That means that the need to be around other people is part of the way our brain is structured. With very few exceptions, we all need close relationships with at least a few people. This course will discuss the duties and roles of a companion care
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$12.95
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Performance Appraisals
This online employment training course covers techniques managers and supervisors can use every day to coach employees to higher levels of performance, which means greater success for the entire organization. The purpose of this coaching training course is to teach managers and supervisors the basics of coaching and why it is an important part of y
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$19.95
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Permit-Required Confined Spaces-Attendant
This online confined space safety training course will help you identify the hazards of permit-required confined space entry, including the signs, symptoms, behavioral effects, and consequences of hazard exposure of confined space entrants. This course is designed for persons designated as attendants for permit-required confined spaces.
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$19.95
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Permit-Required Confined Spaces-Entrant
This online confined space training for entrants course will teach employees to recognize the hazards of confined space entry, including the signs and symptoms of exposure to hazards. The training course will also teach employees how to test and monitor for hazards including atmospheric dangers as well as how to work closely with the attendant to e
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$19.95
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Personal Care
This program teaches home care professionals and primary caregivers the principles behind personal care and how to perform procedures safely and respectfully. Topics include correct body mechanics, infection control, correct hand washing, oral hygiene, shaving, how to give a bed bath, dressing and more.
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$12.95
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Phone Skills
The main objective of this online employment training course is to cover the basic phone skills needed to be a successful customer service representative. At the end of this training session trainees will be able to answer the phone professionally and effectively, handle transfers and holds successfully, make the most of opportunities to call
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$19.95
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Portable Power Tool Safety
There’s a lot at stake with power tool safety. If you’ve ever actually witnessed a power tool accident, you don’t forget it. Knowing how to work safely with power tools—saws, drills, sanders, grinders,etc.—is an extremely serious topic, because injuries from power tool accidents can be severe and permanent. This online portable power tool safety tr
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$19.95
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Positive Workplace Environment
Positive Workplace Environment
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$9.95
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PowerPoint 2003 Module 1 - Beginner
PowerPoint 2003 for Beginners presents instruction for these commonly used tasks: Arranging Slides, Creating Presentations, Editing Presentations, Introducing PowerPoint, Opening, Saving and Closing, Outline View, Screen Components, Slide Layout, Slide View and View Buttons
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$29.95
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PowerPoint 2003 Module 2 - Intermediate
PowerPoint 2003 Intermediate presents instruction for these commonly used tasks: Drawing Tools, Slide Master, Speaker Notes and Handouts, Templates and Title Master, Headers and Footers
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$29.95
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PowerPoint 2003 Module 3 - Advanced
PowerPoint 2003 Advanced presents instruction for these commonly used tasks: Creating Charts, Enhancing Charts, Spelling Check and Printing, Tables and Working with Slide Shows
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$29.95
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PowerPoint 2003 Modulo 1 - Principiante
PowerPoint 2003 for Beginners presents instruction for these commonly used tasks: Arranging Slides, Creating Presentations, Editing Presentations, Introducing PowerPoint, Opening, Saving and Closing, Outline View, Screen Components, Slide Layout, Slide View and View Buttons
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$29.95
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PowerPoint 2003 Modulo 2 - Intermedio
PowerPoint 2003 Intermediate presents instruction for these commonly used tasks: Drawing Tools, Slide Master, Speaker Notes and Handouts, Templates and Title Master, Headers and Footers
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$29.95
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PowerPoint 2003 Modulo 3 - Avanzado
PowerPoint 2003 Advanced presents instruction for these commonly used tasks: Creating Charts, Enhancing Charts, Spelling Check and Printing, Tables and Working with Slide Shows
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$29.95
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Buy
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PowerPoint 2007 Module 1 - Beginner
PowerPoint 2007 Module 1 - Beginner
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$29.95
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Buy
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PowerPoint 2007 Module 2 - Intermediate
PowerPoint 2007 Module 2 - Intermediate
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$29.95
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Buy
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PowerPoint 2007 Module 3 - Advanced
PowerPoint 2007 Module 3 - Advanced
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$29.95
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Buy
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PPE Emergency Response
Personal protective equipment, or PPE, provides a barrier between employees and the job hazards. The right PPE, properly used and maintained, can protect employees from the hazards involved in the emergency response tasks they perform. This training session will address how to select the right equipment for the job, how to understand its capa
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$19.95
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PPE What Employees Need to Know
After this training session, you will understand how a PPE hazard assessment is conducted, which involves evaluating the workplace and job functions for any potential hazards that can be controlled through the use of PPE; be able to select the proper PPE to protect against the hazards found during the hazard assessment; and be able to show employe
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$19.95
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PPE: Hand Protection
In this online safety training course focuses on the potential hand hazards in the workplace and the hand protection employees are required to use on the job. The training also looks at what can be done to prevent hand and finger injuries. By the end of the training course, participants will be able to, identify hand hazards, choose appropriate glo
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$19.95
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PPE: Protección de manos
In this online safety training course focuses on the potential hand hazards in the workplace and the hand protection employees are required to use on the job. The training also looks at what can be done to prevent hand and finger injuries. By the end of the training course, Spanish speaking participants will be able to, identify hand hazards, choos
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$19.95
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Practical Treatment Strategies for Combat Operational Stress and PTSD
The course focuses on Clinical Presentation and Treatment of Moderate and Acute COS and Comorbidities in treating complex COS/PCS cases.
The course also reviews the strengths and limitations of specific assessment instruments, and key diagnostice questions for understanding neurological involvement in the cases of acute PTSD Finall
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Credits: 4
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$90.00
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Preventing Slips, Trips, and Falls - Spanish
El objetivo principal de la sesión es eliminar los riesgos de resbalones, tropiezos y caídas en el lugar de trabajo y prevenir accidentes. Al finalizar esta sesión, será capaz de reconocer que los resbalones, tropiezos y caídas son un problema grave de seguridad, identificar los riesgos de resbalones, tropiezos y caídas en el trabajo, en el hogar y
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$19.95
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Privacy of Victims' Counseling Communications
Crime victims who fear that their personal information may be revealed in court proceedings are often reluctant to participate in crime investigations. This program provides an overview of state laws and issues related to the privacy of communications between crime victims and their counselors.
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Credits: 1
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$15.00
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Problem Solving for Employees
Problems are part of the job. You can’t avoid them. The best you can do is recognize them and try to solve them before they cause more problems. The problem-solving methods you will learn in this session can help you identify and resolve work problems more quickly and effectively and, consequently, you’ll be more successful in your job....
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$19.95
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Progressive Discipline
This training presentation will explain the steps of progressive discipline and help you use this disciplinary system consistently and fairly to manage employee behavior and performance. At the end of the training session, you will be able to apply progressive discipline steps fairly and consistently, identify laws and policy requirements affecting
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$19.95
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Promoting and Maintaining Good Mobility
Helping clients with mobility includes learning skills to safely assist with transferring, walking, range of motion and more. The goal is to keep your clients moving, while keeping them - and you - safe.
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$12.95
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Promoting Your Client's Independence
Keeping clients as independent as possible is a cornerstone of good care. Learn how to maintain your clients' independence, while also providing care when needed. This course covers topics of skin care and positioning for more dependent clients, too.
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$12.95
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Proper Body Mechanics and Back Safety
This program teaches home care personnel and family caregivers the principles of body mechanics and the importance of moving correctly in order to avoid injury. Topics include: understanding proper posture, understanding the principles of body mechanics, using proper posture and proper body mechanics when lifting, correct body mechanics during whee
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$12.95
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Protección de la Espalda
This online back safety training course in Spanish will help Spanish-speaking employees and employers alike to understand how back injuries occur and how to prevent them. The course highlights proper lifting, load carrying, and unloading techniques and tips to help intelligent thinking about back safety at work. This back safety training course dis
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$19.95
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Protection from Falls in Construction - Spanish
Los objetivos de esta sesión incluyen ser capaz de reconocer los peligros de caídas e identificar la necesidad de protección; utilizar sistemas básicos de protección contra caídas; evitar la caída de objetos; inspeccionar los
sistemas personales de detención de caídas; y rescatarse y rescatar a otros en caso de caídas.
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$19.95
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Providing Personal Care
Learn to capably assist a client with personal care tasks like bathing, dressing and grooming, as well as oral care, foot care and even how to give a client a gentle massage.
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$12.95
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Buy
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Providing Skin Care
Skin is the body's first defense against infection. Learn to protect your clients' skin against breakdowns and infections with this course.
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$12.95
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Psychophysiology: Mind-Body Strategies for PTSD
Dr Zucker argues for a view of PTSD which emphasizes the somatic perspective, clearly demonstrating a neurobiological pathway and describing a range of psychophysiologically oriented treatments. The course also addresses:
- Assessing and working with hyperarousal symptoms
- Role of biofeedback in self-management
- Practical suggestions an
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Credits: 1.5
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$40.00
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Psychosocial Issues for Older Adults in Disasters
The guide looks at aging as a developmental stage, describes attributes that can make older persons vulnerable to the effects of disasters, and explains how disaster mental health services differ from those in "normal" times. The material includes a section on disaster counseling skills.
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Credits: 2
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$24.00
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Psychotherapeutic Medications 2008: What Every Counselor Should Know
Patients who are in combined treatment see a pharmacotherapist for their medication therapy and a psychotherapist for their talk therapy. This material provides a quick "desk reference" on psychotherapeutic medications for substance abuse and mental health treatment providers. The following topics are included for each medication type: Generic name
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Credits: 3
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$36.00
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Psychotherapy with Traumatized Foster Children: Interview with Cynthia Monahon, PsyD
Barbara Alexander, LCSW, BCD, president of On Good Authority, interviews Cynthia Monahon, PsyD, a licensed clinical psychologist and founding Director of the Children's Clinic of the Cutchins Program in Northampton, MA, where she also consults in priva
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Credits: 1
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$12.00
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PTSD -- Integrating Behavioral and Pharmacological Approaches
This Course focuses on a phenomenological model for PTSD, not limited to post-combat situations. Dr. Sammons reviews some of the relevant literature on on biological and pharmacological models, as well psychotherapy. He recommends an approach which combines exposure therapy with therapeutic approaches to healing through determining, over time, th
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Credits: 2
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$48.00
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PTSD #1: Differential Diagnosis - Interview with Hugh F. Johnston, MD
Hugh Johnston, MD, discusses some of the controversies associated with PTSD and reviews diagnostic and treatment issues as discussed in the DSM-IV-TR, including the difference between acute stress disorder and PTSD. You can read the text of this interview and/or access the audio to the interview via your computer's MP3 player.
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Credits: 1
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$12.00
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PTSD #2: Malingering - Interview with Gerald Rosen, PhD
Gerald Rosen, PhD, answers questions about the challenges clinicians face in determining malingering and how to assess for it.
You can read the text of this interview and/or access the audio to the interview via your computer's MP3 player.
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Credits: 1
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$12.00
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PTSD #3: The Culture of PTSD - Interview with James Herbert, PhD
James Herbert, PhD, describes various aspects of the culture of PTSD and its influence on diagnosis and treatment. Dr. Herbert also discusses how clinicians can encourage resilience.
You can read the text of this interview and/or access the audio to the interview via your computer's MP3 player.
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Credits: 1
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$12.00
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Buy
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PTSD #4: Trauma, the Brain, and Medication - Interview with Anthony D'Agostino, MD
PTSD is characterized by symptoms that reflect some form of persistent re-experiencing of the original traumatic event. Anthony M. D’Agostino, MD, discusses the impact of trauma and stress on the brain and explains the use of neurological findings and medication to treat adults and children with PTSD.
You can read the text of this interview and/
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Credits: 1
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$12.00
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PTSD #5: Cognitive Behavioral Treatment - Interview with Steven Taylor, PhD
Cognitive Behavior Therapies (CBT) are currently the most empirically supported treatments for individuals who experience persistent symptoms following a traumatic event. Steven Taylor, PhD, describes CBT and its use in the treatment of PTSD.
You can read the text of this interview and/or access the audio to the interview via your computer's MP3
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Credits: 1
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$12.00
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PTSD #6: The Body Remembers - Interview with Babette Rothschild, MSW, LCSW
Babette Rothschild, LCSW, author of The Body Remembers: The Psychophysiology of Trauma and Trauma Treatment, encourages psychotherapists working with traumatized individuals to learn as much as possible about theory, tools, and treatment so that they will be well-equipped to work with the unpredictability of trauma and the diverse needs of clients.
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Credits: 1
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$12.00
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PTSD #7: Engaging Survivors of Extreme Violence - Interview with Martha Bragin, PhD
Martha Bragin, PhD, has spent her professional career working with survivors of extreme violence. She describes her work and discusses how therapists can understand and connect to these survivors, who feel so isolated by their experiences.
You can read the text of this interview and/or access the audio to the interview via your computer's MP3 pl
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Credits: 1
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$12.00
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PTSD #8: Resilience - Interview with Froma Walsh, PhD
Froma Walsh, PhD, discusses family and community resilience-oriented approaches to recovery from traumatic loss. Her multi-systemic practice approach contextualizes the distress in the traumatic experience and taps strengths and resources in relational networks to foster resilience and healing and posttraumatic growth.
You can read the text of t
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Credits: 1
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$12.00
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PTSD #9: Posttraumatic Growth - Interview with Bill O'Hanlon, MS, LMFT
Bill O'Hanlon, MS, LMFT, presents alternative perspectives on the development of trauma-related disorders as well as powerful new methods for their successful resolution. He offers three specific actions that can promote posttraumatic growth and success.
You can read the text of this interview and/or access the audio to the interview via your co
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Credits: 1
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$12.00
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PTSD: Couples and Family Treatment
Posttraumatic stress reactions can create instability in family relationships and may lead to additional crises in them. This course, consisting of two articles, helps the therapist understand how to treat a family or couple, where one of the family members has been traumatized.
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Credits: 1
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$12.00
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PTSD: Exposure Therapy and Constructive Narrative Therapy
Topics include the efficacy of exposure therapy in the treatment of PTSD, common myths associated with the use of exposure therapy, overview of clinical guidelines for exposure treatment, and helping patients "re-author" their view of the trauma and develop coping skills to manage PTSD and co-morbid symptoms.
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Credits: 1
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$12.00
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Quality Customer Service
The topics covered in this course include: Introduction to Quality Customer Service, What is Quality Customer Service /, Change your Paradigm, Customer Expectations, Basic, Expected, Desired and Unanticipated, Identify Your Customers, Identify Customer Needs, Deliver Quality Customer Service, Strategy, People , Systems, Monitor and Improve Results,
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$29.85
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Reactive Chemicals
Chemical reactions can be extremely hazardous if they are not thoroughly understood and controlled. When intentional or unintentional reactions get out of control, they can result in fires, explosions, or releases of toxic fumes or gases. This session shows how to safely manage reactive chemicals to prevent accidents.
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$19.95
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Rebuilding Attachments and Encouraging Resilience
Richard Kagan, PhD, offers tools that practitioners can use to help parents or other family members and children rebuild fragile or disrupted attachments, change patterns of destructive behavior, and implement safety plans to prevent further neglect, abuse, and trauma.
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Credits: 1
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$12.00
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Record Keeping - Injury and Illness
This online recordkeeping training course is recommended for employees and supervisors required to maintain OSHA illness and injury recordkeeping forms and those who need to know about the recordkeeping requirements. By the end of this training session, employees and supervisors will understand which employers are affected by recordkeeping standard
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$19.95
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Records Management
The topics covered in this course include: Introducing Records Management, Records Management General Principles, What is a record?, Why do we create records?, When do we file?, Who is responsible for Records Management?, How we create and file records?, Record Security, Record Disposal, Hazards of Incorrect Disposal, Where can I get help? and Reco
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$9.95
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Reducing Turnover and Increasing Retention
The objective of this online employment training course is to understand the reasons for turnover and discuss strategies to reduce turnover and increase retention. At the end of the training session, you will be able to identify the costs of excessive turnover, calculate and analyze your department's turnover rate, determine causes of turnover amon
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$19.95
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Resource Tapping, with a Focus on Vets
Resource Tapping is an EMDR-related technique that is effective and easy-to-use for ego strengthening, affect regulation and stress reduction in the treatment of trauma. The technique can be used to help rebalance the nervous system, activate the parasympathetic restoration cycle, and teach self-regulation.
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Credits: 4
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$120.00
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Respiratory Protection
This online respiratory protection safety course is designed to help protect employees from the effects of airborne hazardous substances in the workplace. This course will teach employees to identify the hazards of airborne contaminants, identify and use appropriate respiratory protection, recognize the limitations and capabilities of respira
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$19.95
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Returning Vets - Intimacy and Sexuality
This class focuses on a crucial aspect of post combat operational stress or trauma -- difficulties in establishing intimate relations and engaging in sexual behavior.
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Credits: 1.5
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$40.00
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Buy
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Risk Management Basics: The Application of Law and Ethics to Risk Management
This course provides practitioners with essential information on how to reduce the potential for becoming the subject of a malpractice lawsuit or licensing board complaint. Topics include meeting the standard of care, record keeping, confidentiality, office policies, and boundary violations.
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Credits: 2
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$24.00
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Risk Management for Mental Health Professionals
Bryant Welch, JD, PhD, answers questions about risk management and how practitioners can protect themselves from professional liability exposure. The course also provides information on the elements of a suicide risk assessment.
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Credits: 1
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$12.00
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Buy
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Safe Chemical Handling
We use many different chemicals in the workplace, but often these materials can be hazardous to health and safety unless we take proper precautions when handling them. This session will discuss the steps you can take to handle the materials you work with safely so that you can prevent accidents, injuries, and illness.
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$19.95
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Safely Monitoring Medication
Managing medications is an important and vital responsibility. It is important to make sure that no errors occur when managing medication as such errors can result in serious complications or even the death of a client.
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$12.95
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Scaffolds in Construction
The Occupational Safety and Health Administration (OSHA) has developed scaffolding standards that set performance-orientated criteria that, when followed, will help protect you from scaffolding hazards such as falls, structural instability, falling objects, overloading, and electrocution. This online construction scaffold safety training course tea
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$19.95
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Schizophrenia: A Psychoeducational Model for Treating the Adolescent Who Is Seriously Emotionally Disturbed
Schizophrenia, one of the most serious and chronic mental illnesses, often begins in adolescence. It affects every aspect of individual and family functioning. The authors discuss a treatment model that includes establishment of a collaborative relationship between therapist and family, the provision of information and support, and the creation of
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Credits: 1
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$12.00
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Buy
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Searching for a Good Night's Sleep
Many adults complain of poor sleep yet engage in behaviors that are counterproductive to sleep. This artic
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Credits: 1
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$12.00
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Buy
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Seguridad en el lugar de Trabajo-Empleados
Employees play a critical role in helping to achieve safety and health objectives. Without employee's active participation an organization cannot achieve the goal of creating a safe and healthy workplace. By the end of this online safety training course Spanish speaking employees will be able to understand why safety is such an important workplace
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$19.95
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Servicio al Cliente y Consultoria
The topics covered in this course include: Managing Transition, External Analysis, Economic Changes, Industry Changes, Technological Changes, Social Changes, Legal and Legislative Changes, Eco-environmental Changes, Internal Analysis - factors for success, Internal Analysis - resource audit, Change Management Steps, Choosing the Target, Getting the
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$39.80
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Sex and Love Addiction: Community Education and Clinical Foundations
In this online class, Dr Brady not only provides a thorough training in Sex and Love Addiction for clinicians -- she also demonstrates how this material can be shared in a community education program. By presenting experiential and research-based content to both clinicians and members of the public, Dr Brady plays a valuable local educational
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Credits: 8
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$90.00
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Buy
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Sexual Harassment-What Employees Need to Know
This online sexual harassment training course will teach employees about sexual harassment in the hope that awareness will help lead to the prevention of such harassment. By the end of this session, employees will have learned to be able to recognize sexual harassment, differentiate between the two main kinds of harassment, understand and follow co
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$19.95
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Sexual Harassment-What Supervisors Need to Know
This training presentation will provide you with the information you need to know about sexual harassment in order to handle incidents properly and prevent future problems. By the end of this session, supervisors will be able to understand legal and policy requirements, recognize what constitutes illegal sexual harassment, handle complaints effecti
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$19.95
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Six Types of Sexual Addiction: Interview with Douglas Weiss, PhD
Douglas Weiss, PhD, sexual addictions expert, describes six different types of sexual addictions and provides tools that can be used for assessment and treatment.
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Credits: 1
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$15.00
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Buy
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Slips, Trips, and Falls
By the end of this safety training course, you will be able to identify slip, trip, and fall hazards at work. You will understand safety specifications and features of walking surfaces and openings and how to use stairs and ladders safely to prevent slip and fall accidents. This course teaches employees how to avoid and eliminate slip and trip haza
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$19.95
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Social Anxiety Disorder and Alcohol Use
This program examines the diagnosis and prevalence of social anxiety disorder and reviews studies evaluating the relationship between alcohol consumption and social anxiety. The material summarizes treatment approaches for social anxiety disorder alone as well as in combination with alcohol-related problems.
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Credits: 1
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$12.00
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Buy
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Solution - Focused Brief Therapy
Solution-Focused Brief Therapy (SFBT) is a competency-based, collaborative psychotherapeutic approach that is both effective and time-sensitive. Although it is a relatively brief form of treatment, SFBT is capable of initiating profound change in people's lives by helping them to resolve the most challenging and intractable problems. The author exp
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Credits: 1
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$12.00
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Buy
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Spill Prevention, Control, and Countermeasure Plan (SPCC Plan)
This session will discuss the prevention and control of oil spills, and measures to prevent oil from getting near water, including groundwater. Facilities are required by the U.S. Environmental Protection Agency to develop a Spill Prevention, Control, and Countermeasures Plan—or SPCC Plan. We’ll review the SPCC Plan and policies for preventing and
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$19.95
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Stormwater Pollution Prevention Plan (SWPPP)
Stormwater runoff is a major carrier of pollutants that damage rivers, lakes, streams, and coastal waters in the United States. To address this problem, the federal Environmental Protection Agency (EPA) developed a federal program under the Clean Water Act to regulate stormwater discharge sources. This session will help identify the sources o
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$19.95
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Stress and Healing: Use Simple Words
Caregivers are instrumental in soothing and calming clients. This course will identify ways you can use your words and body language to put clients at ease - while also discussing important boundaries to respect in your line of work.
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$12.95
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Stress Management
The main objective of this online stress management training course is to help employees better manage stress. Too much stress is one of the most common causes of health problems. It can also cause mental distress that leads to serious illness and to distractions that can jeopardize safety on the job and off it. By the time this session is over, tr
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$19.95
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Substance Abuse for Employees - Spanish
Se estima que 1 de cada 10 empleados estadounidenses tiene problemas de adicción. El impacto personal que esto genera puede ser devastador, puesto que repercute de manera destructiva en todos los órdenes de la vida de una persona. Es posible que el adicto termine perdiendo todo: familia, hogar, amigos, ahorros, trabajo y la salud física y mental. E
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$19.95
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Substance Abuse In the Workplace-Employees
The main objective of this online substance abuse in the workplace training course is to teach employees the impact of substance abuse in the workplace and to suggest ways to help deal with this serious problem. By the time this session is over, employees should be able to comprehend the harmful impact of substance abuse in the workplace, understan
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$19.95
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Substance Abuse in the Workplace-Supervisors
The objective of this online substance abuse in the workplace training course is to provide managers and supervisors with important facts about substance abuse in the workplace and show how to help employees deal with this damaging problem. In this session, we’ll examine the scope and cost of substance abuse and discuss a supervisor's role in help
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$19.95
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Successful Weight Management
This session will cover some simple steps you can take to manage your weight successfully. If you’re just at the right weight now, these strategies and tips can help you maintain a healthy weight as you age. If you’re a little overweight, what you learn today can help you lose weight and keep it off.
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$19.95
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Suicide Assessment and Intervention
Suicide assessment and intervention is a topic relevant to all health care providers. Research shows that most people who kill themselves have a diagnosable mental or substance use disorder, or both, and that the majority of them have depressive illness. This course discusses prevalence, risk factors, suicide assessment, and intervention.
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Credits: 1
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$12.00
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Suicide Crisis Intervention Model with 25 Practical Strategies for Implementation
Suicidal clients are a difficult and challenging population in counseling. This article contains 25 practical, hands-on strategies for counselors to assist in their interactions with suicidal clients. The strategies are situated within a seven-step model for crisis intervention that is specifically tailored to suicidal clients.
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Credits: 2
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$24.00
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Supervision: Clinical Supervision - Principles and Practice
This course outlines principles of clinical supervision and guidelines for supervisors, addresses such issues as cultural competence, ethical and legal issues, and documen
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Credits: 5
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$40.00
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Supervision: Issues in Clinical Supervision
Clinical supervision, while appearing on the surface to be similar to psychotherapy, is a different relationship, a different set of skills, with unique qualities and characteristics that set it apart. Four experts discuss various aspects of supervision, including the dimensions of supervision from a systemic point of view, the relational model of
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Credits: 3
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$45.00
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Supervision: Psychotherapy-Driven Supervision
This program presents detailed descriptions of the teacher, counselor, and consultant roles of supervisors. Psychotherapy-driven supervision is illustrated for three theoretical approaches: humanistic-relationship oriented, cognitive-behavioral, and solution-focused.
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Credits: 1
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$12.00
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Teambuilding for All Employees
Teams can be an extremely effective way to get important work done. They make use of the diverse skills, knowledge, and experience of team members to produce results that a single person working alone would be unable to achieve. The main objective of this online teambuilding training course is to explain how we can build strong, effective teams in
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$19.95
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Teambuilding For Supervisors
This online teambuilding training course will teach managers and supervisors techniques for building more effective work teams. Properly used, teams can boost productivity, improve quality, and increase motivation and job satisfaction among employees. Teams can be used for everything from handling projects to solving problems to dealing with ongoin
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$19.95
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Terminating Employees
The main objective of this online employment training course is to teach managers and supervisors the legal grounds for termination. By the time this session is over, supervisors will be able to identify the employment laws that affect termination, recognize legitimate reasons for terminating employees, and prevent wrongful discharge and discrimina
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$19.95
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The Power of Listening
The objective of this online training course is to give representatives the basic skills they need to become good listeners. At the end of this training session trainees will be able to understand the benefits of active listening, identify feelings, attitudes, and unspoken needs underlying customers’ words, overcome listening obstacles, and u
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$19.95
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The Privacy Rule and Health Care Practice (3rd edition)
This course answers your questions while providing an overview of the Law and the patient rights it was written to protect. It is required training for all members of the workforce with access to Protected Health Information. This course has been revised to include updates covering the HITECH Act and the Red Flags Rule.
Disclaimer
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$24.95
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Time and Stress Management
The topics covered in this course include: Introduction, Characteristics for Attaining Success, Purpose,Curiosity, Determination, Risk-taking, Integrity and Balancing Work and Home Demands, What is Stress?, Sources of Stress, Being in the Wrong Job, Information Overload, Fear of Being Fired, Feelings of Powerlessness, Traumatic Events & Managing St
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$29.85
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Time Management Skills for Employees
This online time management training course will teach employees how to gain control over their time so that they can work more efficiently and productively. This course suggests ways that employees can make better use of their time and accomplish more with less effort. By the end of this training course, employees will be able to identify and elim
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$19.95
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Training the Trainer
For a highly mobile workforce, when many people are inexperienced at their jobs in their current careers, effective training is essential. Becoming a proficient trainer requires practice, organization, a clear sense of purpose, and an understanding of how to engage trainees in ways that will help them to learn.
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$19.95
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Transgenerational Trauma and Child Sexual Abuse: Reconceptualizing Cases Involving Young Survivors of CSA
Transgenerational trauma is defined as trauma that has been passed down from one generation to another, either directly or indirectly. The authors review the literature on child sexual abuse (CSA), the influence of primary caregivers and transgenerational trauma, and present a case illustration. Specific interventions are offered to provide mental
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Credits: 1
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$12.00
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Treating Co-Occurring Substance Use and Eating Disorders
This course provides information on the diagnostic criteria for eating disorders, prevalence, the relationship between eating disorders and substance use disorders, and strategies, tools, and techniques for managing clients with comorbid eating disorders and substance abuse. The material includes a case history.
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Credits: 1
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$12.00
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Buy
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Treating Substance Abuse in LGBT Clients: Overview and Cultural Issues
The first part of this course presents an overview of the use and abuse of substances in the LGBT community and gives a brief introduction to the concepts of gender identity, sexual orientation, homophobia, and heterosexism. The second part of the course presents information to help providers understand cultural issues relevant to treating LGBT cli
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Credits: 2
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$24.00
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Treatment of Eating Disorder Clients in a Community-Based Partial Hospitalization Program
There is increasing emphasis on the delivery of evidence-based treatment services. This article outlines a multi-faceted treatment approach to eating disorders within a partial hospital program affiliated with a community mental health hospital.
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Credits: 1
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$12.00
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Treatment Techniques in Child Psychotherapy
This course gives details about several aspects of play therapy as well as the use of paradoxical techniques with children. The material has a segment on EMDR, includes a case study using cognitive behavior play therapy with an encopretic child, and describes a skills approach to treating childhood depression.
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Credits: 3
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$36.00
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Trenching-Competent Person
This online trenching safety training session for the “competent person” is intended to provide a background of information on which to begin building the competent person’s experience. This course will teach employees to recognize the hazards associated with trenches and understand the protective systems for trenches and the hazards and prevention
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$19.95
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Turning Satisfied Customers into Repeat Customers
The objective of this online employment training course is to emphasize the importance of repeat customers and suggest ways to build long-lasting relationships with clients. At the end of this training session trainees will be able to describe repeat customers, identify what makes them come back, understand their importance, employ strategies
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$19.95
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Understanding and Treating Attachment Disorders
Attachment and caregiving systems are at the heart of that crucial first relationship. This program discusses the diagnosis and treatment of attachment disorders.
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Credits: 2
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$24.00
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Understanding Client Rights
No matter what the care setting, your clients have rights - rights to privacy, dignity, independence and respect, among other things. Learn how to apply these rights in your daily work with all clients.
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$12.95
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Understanding Elder Abuse
Abuse is more than just physical. It can also be emotional, financial and sexual. Learn how to recognize and report all types of abuse and neglect, as well as how to protect yourself so that you never abuse a client in your care.
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$12.95
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Understanding Sexual Harassment and Misconduct
All caregivers need to understand what sexual harassment is and what to do to avoid it or manage it if you are the victim. Sexual misconduct is covered in this course as well.
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$12.95
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Understanding Suicidal Behavior in the Military
Suicide in the military is a significant concern. The authors review empirical studies and use two case studies to illustrate the potential explanatory role of Joiner's (2005) interpersonal-psychological theory of suicidal behavior: The theory posits that three variables--perceived burdensomeness, thwarted belongingness, and acquired capability for
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Credits: 1
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$12.00
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Understanding the Prescription
Many seniors encounter problems with their medications because they do not follow directions consistently. If you are a caregiver for an elderly client, you can be a great help by ensuring that the client takes his medications routinely and as ordered. To do this successfully, you need to be able to understand the prescription on the co
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$12.95
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Universal Wastes Large and Small Quantity Handlers
This presentation covers the employee training requirements for large and small quantity handlers of universal wastes. It does not address all the requirements for universal waste transporters or destination facilities.
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$19.95
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Update on Issues in Transracial Adoption
This class describes current changes and issues in transracial adoption and adjustment outcomes for these children; biological factors and environments associated with the adjustment of transracial adoptions; and family lifecycle issues.
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Credits: 1.5
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$48.00
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Update on Women in the Military
Dr Heidi Squier Kraft surveys what is known about the unique needs of returning female veterans as well as emerging approaches to facilitate their re-integration -- from her perspective from within the US Navy Combat Stress Control program.
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Credits: 3
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$72.00
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Violence in the Workplace - How to Prevent and Defuse for Employees
Workplace violence is a relatively rare occurrence but we must always be fully prepared to deal with it in a way that protects us all from harm. The objective of this online training course is to teach employees to effectively deal with workplace violence. By the end of the training session employees will be able to identify the causes of workplace
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$19.95
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Violence in the Workplace - How to Prevent and Defuse for Supervisors
This online violence in the workplace training course will help managers and supervisors identify the causes of workplace violence, spot the signs of potential violence, follow required security procedures, respond effectively to violent acts, and recognize and respond to terrorist threats. While fortunately, workplace violence is a relatively rare
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$19.95
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Wandering: Staying Safe
Imagine yourself traveling to a distant planet light years away. This course addresses the wandering behavior that effects those with memory loss.
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$12.95
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Buy
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Welding, Cutting and Brazing
This online welding, cutting, and brazing safety training will teach employees to identify major safety and health hazards of welding, select appropriate PPE for welding, cutting, and brazing, and implement controls to prevent or control fires.
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$19.95
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Wellness and You
Good health is perhaps the most important thing in anybody’s life. Without your health, you can’t enjoy the rest of your life and meet the challenges you face every day. Today, we’re going to talk about wellness and how to improve your health and the quality of your life.
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$19.95
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What You Need to Know About Headaches
This session will talk about the different types of headaches, the symptoms, the medical and alternative cures and, finally, healthful lifestyle changes you can make to avoid the onset of headaches or to minimize headache pain.
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$19.95
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Women and Addictions
This class was created specifically for the office-based mental health practitioner. The first component addresses gender differences and issues unique to women in addictive behavior. It is a research-based review, with attention to ethnicity as well as gender.
The second component provides a broader foundation in models of addiction an
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Credits: 4
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$90.00
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Buy
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Word 2003 Mod 1 - Beginner
Word 2003 for Beginners presents instruction for these commonly used tasks: Autocorrect, Basic Text Formatting, Correction Signs, Creating Documents, Envelopes and Labels, Find and Replace, Introducing Word, Moving and Copying Text, Navigation Tools, Opening, Saving and Closing, Printing Documents, Proofing Tools, Screen Components, Smart Tags and
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$29.95
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Buy
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Word 2003 Mod 2 - Intermediate
Word 2003 Intermediate presents instruction for these commonly used tasks: Automated Formatting, Borders and WordArt, Clip Art, Creating and Modifying Tables, Creating Forms, Drawing Tools, Formatting Paragraphs, Formatting Tables, Formatting with Tabs, Formulas in Tables, Saving Forms as Templates, Tables and Charts, Watermarks, Working with Colum
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$29.95
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Buy
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Word 2003 Mod 3 - Advanced
Word 2003 Advanced presents instruction for these commonly used tasks: Advanced Mail Merge, Collaboration, Creating Web Pages, Documents and E-mail, File Management, Footnotes and Endnotes, Group Editing, Headers and Footers, Index and Table of Contents, Macros, Mail Merge, OLE, Bookmarks, and Hyperlinks, Outlining Documents, Page Design, Sorting P
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$29.95
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Buy
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Word 2003 Modulo 1 - Principiante
Word 2003 for Beginners presents instruction for these commonly used tasks: Autocorrect, Basic Text Formatting, Correction Signs, Creating Documents, Envelopes and Labels, Find and Replace, Introducing Word, Moving and Copying Text, Navigation Tools, Opening, Saving and Closing, Printing Documents, Proofing Tools, Screen Components, Smart Tags and
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$29.95
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Buy
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Word 2003 Modulo 2 - Intermedio
Word 2003 Intermediate presents instruction for these commonly used tasks: Automated Formatting, Borders and WordArt, Clip Art, Creating and Modifying Tables, Creating Forms, Drawing Tools, Formatting Paragraphs, Formatting Tables, Formatting with Tabs, Formulas in Tables, Saving Forms as Templates, Tables and Charts, Watermarks, Working with Colum
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$29.95
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Buy
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Word 2003 Modulo 3 - Avanzado
Word 2003 Advanced presents instruction for these commonly used tasks: Advanced Mail Merge, Collaboration, Creating Web Pages, Documents and E-mail, File Management, Footnotes and Endnotes, Group Editing, Headers and Footers, Index and Table of Contents, Macros, Mail Merge, OLE, Bookmarks, and Hyperlinks, Outlining Documents, Page Design, Sorting P
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$29.95
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Buy
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Word 2007 Module 1 - Beginner
Word 2007 Module 1 - Beginner
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$29.95
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Buy
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Word 2007 Module 2 - Intermediate
Word 2007 Module 2 - Intermediate
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$29.95
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Buy
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Word 2007 Module 3 - Advanced
Word 2007 Module 3 - Advanced
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$29.95
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Workers' Compensation-What Supervisors Need to Know
It is important for managers and supervisors to understand how the organization's workers’ compensation program works so that they can help injured employees get prompt and proper care and ease the transition back to work when employees recover. Management plays an important role in helping the organization keep down workers’ comp costs and prevent
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$19.95
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Working in Cold Conditions
Cold conditions present hazards that may seriously impact worker health and safety. In this training program, employees will review the hazards posed by cold conditions and learn valuable methods for preventing illness and injury and responding appropriately to any health or safety incidents that may arise.
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$19.95
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Working in Hot Conditions
Not only can working in extremely hot conditions be uncomfortable, it can also be hazardous if you don't take the right safety precautions. It is important to know how to protect both health and safety when working in hot conditions. The main objectives of this online safety training course are to teach employees how to safely work in extreme heat
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$19.95
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Working Safely with Corrosives
Corrosives are hazardous materials that can cause serious health problems if you fail to take proper precautions. All corrosives share a common chemical property—they degrade other materials due to their aggressive nature. To prevent accidents and injuries, this training session shows employees know how to work safely with corrosives.
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$19.95
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Working Safely with Pesticides
Although pesticides are an essential part of modern agriculture, they can also be hazardous unless they are used properly. If you handle pesticides on the job or work in areas where pesticides are used, you need to know the precautions you must take to protect your health and safety.
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$19.95
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Buy
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Working Safely With Solvents
This presentation is focused on the hazards of organic solvents, which are a dangerous group of solvents that can be hazardous to your skin and other organs of your body.
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$19.95
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Working With Children and Families
Learn how to provide care to children and their families.
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$12.95
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Working with Gay Youth
Barbara Alexander, LCSW, BCD, president of On Good Authority, interviews Ritch Savin-Williams, PhD, Director of the Sex and Gender Lab at Cornell University, and Robert Galatzer-Levy, MD, child, adolescent, and adult psychiatrist and co-author of The Course of Gay and Lesbian Lives about issues related to psychotherapy with gay youth
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Credits: 2
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$24.00
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Buy
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Workplace Ethics for Supervisors
The objective of this online training course is to help ensure that supervisors and managers act ethically in all matters related to business. This course teaches managers and supervisors to appreciate the importance of ethical conduct on the job, understand the requirements of the law and company policy, identify ethical problems in the workplace,
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$19.95
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Buy
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Workplace Harassment-What Supervisors Need to Know
The main objective of this online workplace harassment training course is to teach managers and supervisors the nature of harassment in the workplace, how you can help prevent it, and what to do if, despite our best efforts, it occurs in our organization. This online training course will teach supervisors what harassment is and why it is a problem,
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$19.95
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Buy
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Workplace Privacy-What Supervisors Need to Know
Workplace Privacy-What Supervisors Need to Know
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$19.95
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Buy
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Workplace Safety for Employees
Employees play a critical role in helping to achieve safety and health objectives. Without employee's active participation an organization cannot achieve the goal of creating a safe and healthy workplace. By the end of this online safety training course employees will be able to understand why safety is such an important workplace issue, identify t
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$19.95
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Buy
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Workplace Security for Employees
It is commonly thought that workplace security is a job for management, security patrols, surveillance cameras, and the police. And to some extent it is. But in order to maintain a safe and secure workplace, everyone needs to become involved. The main objective of this online safety training course is to teach employees to be aware of security risk
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$19.95
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Wounded Warriors -- Combat Trauma and Learning
Thousands of returning veterans are expected to utilize educational benefits under the new GI Bill, and many of them will matriculate at community colleges, four year schools and graduate school. How can mental health professionals in the community assist in the process of providing the special supports and counseling? Ms Stringer will outline
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Credits: 1.5
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$40.00
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Your Personality at Work (Series)
The topics covered in this course include:, Introduction, Psychometrics, Psychometric Caveats, Psychometric Testing, Your Interests, Your Personality Type, Realistic, Investigative, Artistic, Social, Enterprising, Conventional, The Career Key, IQ Testing, Multiple Intelligences, Linguistic, Logical-Mathematical, Musical, Spatial, Bodily-Kinaestheti
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$49.75
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You're on the Marketing Team
Marketing is the important process of showing and telling about the services we provide. All staff are part of that process! This course teaches staff the importance of each employee's role in marketing the community.
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$12.95
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